Administrative Assistant/customer Service

2 weeks ago


Oakville, Canada Truly Nolen Pest Control & The Christmas Decor Full time

**About Us**

Truly Nolen Pest Control

Job Description: Administrative Assistant/Customer Service(3 months contract Full Time, then 30hrs/week after if successful)

**Company Description**

Truly Nolen Pest Control is a franchise group and small business that specializes in proactive preventative maintenance pest control. We focus on residential and commercial services for our clients, including all insects and mice and rats.

Working in an environment of trust, respect, participation, teamwork, reliability and innovation

Adding value to the lives we touch.

**Requirements of our Administrative Assistant/Customer Service. If you**
- Are a proven leader
- Are a goal oriented team player
- Are dedicated, reliable and flexible
- Are driven to perform
- Able to get to our office in Oakville daily
- Excellent telephone communicator
- Computer Literate
- Read, Write & Speak English
- Strong organizational & Multi-tasking skills
- Have a great work ethic..

Then you might be what we are looking for

**Responsibilities of a Truly Nolen Administrative Assistant/Customer Service**

Truly Nolen has over 85+ years in the business with a proven track record of amazing products, awesome service, but most importantly, the very best people work here. We are looking to hire a motivated, goal oriented Office Administrator to be our company’s first contact when customers call us and offer up amazing customer service.
- Handling Inbound calls for service and sales opportunities
- Booking & scheduling customer quotes for our sales team
- Perform data entry ensuring accuracy of information
- Customer Account Management
- Troubleshoot Customer Concerns
- Problem Solving Capabilities
- Time Management skills
- Sales/Upselling Opportunities
- Process and submit accounts payable daily
- Building Customer Relationships via customer service
- Small Payroll execution
- A/R calling on past due accounts
- Delivering Truly Nolen’s Yellow Standard to our customer base

**Benefits We Offer**
- Great full time hours working 9:00am - 5:00pm
- Mon-Friday.
- Earning $18-$23/hr depending on experience and training needed.
- Commissions on sales, and yearly bonuses available.
- Paid In class and on the job training to help you be successful.
- Flexible hours available
- Great team atmosphere
- Advancement opportunities as we grow.

**Job Types**: Full-time, Part-time
Contract length: 3-4 months
Part-time hours: 40 per week

**Salary**: $18.00-$23.00 per hour

**Benefits**:

- Flexible schedule
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Oakville, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person



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