Office Administrator

5 days ago

Brantford, Canada Riverside Heating & Air Conditioning Inc. Full time

**Company Overview**

Riverside Heating & Air Conditioning Inc. is an HVAC contractor serving The County of Brant, and Brantford. We are a growing company and are aiming to ensure our administrative practices develop in line with that growth. We value customer service and prioritize honesty and professionalism in all of the work we perform. As a local service provider, we recognize that our customers are also members of our own community.

**Overview**

**Duties**
- Manage daily office operations, including customer and vendor management.
- Serve as the first point of contact for phone calls: greeting customers, handling requests, and scheduling work using the online platform Jobber.
- Keep job, invoice, payment, and customer data up to date.
- Manage all administrative duties for our annual maintenance program, including onboarding new members, scheduling maintenance visits, setting up automatic payments, and renewing subscriptions.
- Assist in human resources functions such as onboarding new employees and maintaining personnel records.
- Maintain organized filing systems and manage office supplies inventory.
- Utilize QuickBooks for basic accounting tasks and financial record keeping.
- Communicate effectively with team members and external vendors to facilitate smooth operations.
- Support team management by coordinating meetings, schedules, and office events.

**Skills**
- Proven experience in an administrative role with strong organizational skills.
- Excellent communication skills, both verbal and written.
- Proficiency with Google Workspace (Gmail, Docs, Sheets)
- Experience with Microsoft apps (Word and Excel)
- Proficiency in customer and vendor management and maintaining professional relationships.
- Experience with AP/AR duties (issuing vendor payments, issuing customer invoices)
- Comfortable with payment collection.
- Familiarity with Jobber or similar job management software is a plus.
- Familiarity with QuickBooks or similar accounting software is a plus.
- Ability to multitask, prioritize responsibilities, and work under pressure.
- Strong attention to detail and problem-solving abilities.

Join us as we take on the next stage of growth in our operations

Pay: $20.00-$22.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Multi-line phone systems: 1 year (preferred)
- Google Workspace: 2 years (preferred)
- Microsoft Office: 3 years (required)

**Language**:

- English (required)

Work Location: Hybrid remote in Brantford, ON

Expected start date: 2025-02-10

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