Administrative Office Clerk

Position: Administrative Assistant

Are you performance-driven and want to make a tangible impact?
Are you looking for professional growth opportunities and a chance to build a career?
Are you a problem solver who loves a good challenge?
Do you want to change the world one retail return at a time?

Our mission at goTRG is to solve the problem of returns by increasing profits from returns and decreasing the environmental impact. We make it easy for retailers, manufacturers, vendors, and 3PLs to handle every item from the point of return to final disposition. We are the only company that manages the entire reverse logistics process end-to-end.

Our company is vertically integrated with SaaS, Supply Chain, and ReCommerce business units, working under one roof to make the most impact for our clients. By joining our team, you’ll be a part of the following:

- **SaaS eliminates human biases from returns decisions and connects to every part of the retail ecosystem, from the point of sale to the supply chain to ReCommerce.**
- **Best-in-Class Reverse Supply Chain services.**
- **ReCommerce Services that list across 20+ high-demand marketplaces.**

Over the past decade, goTRG has experienced aggressive growth, and we are actively seeking qualified and passionate teammates in every functional area to help us solve returns. Join our family that works hard, knows how to have fun, and stands firmly by its sustainability, innovation, teamwork, and partnership values.

**Position Summary**:
goTRG is looking for a team oriented, driven, and energetic Administrative Assistant. The Administrative Assistant will perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our general manager and teammates, assisting in daily office needs and managing the facility’s general administrative activities and calendar.

**Primary Responsibilities/Essential Functions**:
This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position.
- Answer and direct phone calls
- Organize and schedule appointments
- Plan meetings and take detailed minutes
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Update and maintain office policies and procedures
- Order office supplies and research new deals and suppliers
- Maintain contact lists
- Book travel arrangements
- Submit and reconcile expense reports
- Provide general support to visitors

**Requirements**:

- High School degree preferred
- Proven experience as an Administrative Assistant or Office Admin Assistant
- Knowledge of office management systems and procedures
- Working knowledge of office equipment, like printers and fax machines
- Self-motivated in achieving goals and completing routine tasks
- Excellent analytical problem-solving skills when faced with new challenges
- Excellent verbal and written communication skills
- Excellent interpersonal, negotiation, and conflict resolution skills
- Excellent organizational skills and attention to detail
- Ability to act with integrity, professionalism, and confidentiality
- Proficient with Microsoft Office Suite or related software
- Embody goTRG’s company values: Team, Innovation, Partnership, and Sustainability
- Strong time management and project management skills
- Ability to work independently, multi-task, and deliver quality work in an efficient manner
- Ability to manage competing priorities
- Ability to succeed in a team environment

**Benefits**:

- Dental care
- Paid time off
- Vision care

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Brantford, ON N3T 5L8 (required)

Ability to Relocate:

- Brantford, ON N3T 5L8: Relocate before starting work (required)

Work Location: In person