Housing Support Team Member

Are you a dedicated and self-motivated individual who is ready to make a real impact? If so, we invite you to apply_

**What We Do**

The Alex is a beacon of hope for Calgary’s most vulnerable citizens, offering wrap-around health care, housing, social, and wellness programs. With a patient and client-centered approach, we envision a community where every individual is valued and empowered to thrive. Our mission is to improve quality of life through accessible and integrated health, housing, and social services. With five decades of experience, we have earned a reputation for tackling tough health and social issues, guiding individuals on their journey from crisis to wellness, and from challenge to change.

Reporting to the Housing and Support Logistics Lead, the Housing Support Team Member supports in the areas of moving, housing unit cleanup/restoration, housing unit remediation, and equipment maintenance. The Housing Support Team Member responds to water, fire and smoke damage, mold, biohazards, vandalism, pests and other disaster events.

This is a **part-time, contract term position until March 31, 2026, with the possibility of extension.**

**What You Will Do**
- Moving_
- Assist in completing moves with high degree of landlord/client satisfaction.
- Assemble, pack and secure household goods for safe transportation.
- Organize, stock, and restock necessary supplies for packaging and cleaning.
- Perform general housekeeping duties as required.
- General Labor_
- Demolition; debris removal.
- Complete Bio-hazards clean-up and removal (training provided).
- Perform light construction tasks.
- Decontaminate equipment or sites to remove bio-hazardous or toxic substances
- Equipment Maintenance_
- Complete basic vehicle maintenance inspections and cleaning.
- Report any equipment defects for preventive maintenance.
- People Interaction_
- Assist clients with basic housing tasks.
- Collaborate and work closely with employees in other programs.
- Work well with the team under minor supervision in a fast-paced environment.
- Attend daily/weekly team meetings to contribute to finding housing-focused solutions.
- Perform additional duties as assigned.

**What You Bring**
- Understanding of the Residential Tenancy Act (RTA), Residential Tenancy Dispute Resolution Services (RTDRS).
- At least one year experience in the Homeless Service Sector is preferred.
- Experience working with vulnerable populations with significant mental health and substance use issues.
- Basic computer skills in Microsoft Office
- Strong communication skills.
- WHIMIS Certification required.
- Must be physically fit, agile, coordinated, and capable of lifting/carrying up to 75 lbs.
- Non-judgmental, patient, friendly, and professional.
- Ability to use GPS and navigate throughout the city.
- Class 5 driver’s license, personal vehicle for business use, and a clean 3-year drivers abstract are required.
- Minimum of 21 years of age and three (3) years of driving experience is required to drive an Alex fleet vehicle.
- First Aid (Basic or Intermediate) - Level C CPR & AED within 30 days of hire date; certification must be valid for a minimum of 6 months upon hire.
- A satisfactory vulnerable sector criminal record clearance check is required.
- Demonstrated knowledge, understanding and commitment to the Truth and Reconciliation Commission of Canada: Calls to Action is preferred.

**Work Environment and Hours**
- This role involves working from The Alex Community Health Centre: 2840 - 2 Ave SE, Calgary, AB, and individual homes in the community.
- 0.6 FTE (22.5 hrs/week).
- Standard hours are 8:30 am - 4:30 pm, Tuesday to Thursday; flexibility in crisis situations is required.
- Prolonged periods of standing, walking and climbing stairs.
- Requires frequent action involving bending, reaching above shoulder height, kneeling, climbing & carrying items (up to 50 lbs) up/down stairs and ladders.
- Staff may be asked to work in environments with the potential presence of bodily fluids, feces, mold, pests and drug paraphernalia (appropriate PPE provided).
- Frequent time outside in all weather conditions.
- Frequent driving as part of work duties.

**What We Offer**

Some of the great benefits The Alex has to offer include:

- Pro-rated to FTE
- 3-weeks’ vacation
- Medical and Dental Coverage
- Health / Wellness Spending Accounts
- RRSP, Student Loan Repayment Program, and/or Mortgage Accelerator Benefit (up to 5% match)
- Personal Days
- Floating Holiday
- Sick/Wellness Days
- Employee Family Assistance Plan (EFAP)
- Professional Development

**Driving on Behalf of The Alex**

**How To Apply**

If you are as passionate as we are about making a difference in people’s lives, please visit our career centre: Jobs at The Alex | The Alex.

The Alex is committed to embedding the principles of equity, inclusion, and diversity across the organization. We are committed to removing barriers to employment that are faced by equity-seeking groups and encourage (