Client Care Coordinator

2 weeks ago

Woodbridge, Canada Golden Hearing & Balance center Full time

**Responsibilities**:

- Act as the primary point of contact for clients, delivering exceptional customer service tailored to the needs of hearing clinic patients.
- Efficiently schedule appointments and manage provider calendars.
- Maintain accurate client records in electronic medical records systems, ensuring confidentiality and compliance with healthcare regulations.
- Facilitate communication between clients and healthcare providers, ensuring seamless information flow.
- Address inquiries and resolve client concerns promptly and professionally.
- Assist with billing and insurance verification processes unique to audiology services.

**Experience**:

- Preferred previous experience in a healthcare office setting, particularly in audiology or a related field.
- Proficiency in using electronic medical records systems; experience with audiology-specific software is advantageous.
- Familiarity with audiology-specific medical terminology is a plus.
- Strong organizational skills and meticulous attention to detail are essential.
- Excellent communication and interpersonal skills, with a compassionate approach to patient care.

**Benefits**:

- Competitive salary commensurate with experience.
- Opportunities for professional growth and development within the hearing healthcare field.

**Requirements**:

- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask effectively and prioritize tasks based on clinic needs.
- Strong problem-solving skills with a proactive attitude to address challenges.
- Excellent time management skills, capable of working independently or collaboratively as part of a dedicated team.

Pay: $17.00-$19.00 per hour

Ability to commute/relocate:

- Woodbridge, ON L4L 4Y7: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Language**:

- Italian (preferred)

Work Location: In person

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