Vip Support Specialist

1 day ago

Etobicoke, Canada Red Label Vacations Full time

**Position**:VIP Support Specialist

**Reports to**:Director Suppliers Start Partner VIP Sports

**Location**:Head Office, Toronto, Ontario (temporarily remote)

**The Opportunity**

**Job Duties**
- Answer calls in timely, courteous and professional manner
- Process bookings with accuracy and detail and re-book clients if required
- Create and maintain accurate invoices for every booking in Clientlinq
- Sell insurance and vendor products
- Advise and assist clients with payment options such as deposits, full payment, future travel credit, gift cards and direct deposit
- Resolve all issues with files returned due to price or credit card discrepancies, contacting clients as necessary
- Send invoices and e-tickets to clients adhering to TICO regulations
- Consistently meet individual performance targets
- Stays current on products, services, promotions, procedures and technology
- Communicate with 3rd party vendors and tour operators as necessary
- Other duties and projects as assigned

**The Skills, Experience and Requirements You Need to be Successful**
- The Skills, Experience and Requirements You Need to be Successful
- Travel and Tourism Diploma preferred
- 1-3 years’ experience in a related role
- Must be TICO certified
- Strong communication skills
- Superior customer service skills
- Strong knowledge of MS Office - Outlook, Excel, Word
- Exceptional problem solving, organizational and prioritizing skills
- Attention to detail, data entry accuracy and speed
- Experience with Sabre, GDS and Clientlinq an asset
- Possibility of occasional overtime hours

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Wellness program
- Work from home

Schedule:

- 8 hour shift

**Experience**:

- Sabre, GDS, Clientlinq: 1 year (preferred)
- Travel and Tourism: 1 year (preferred)
- Customer Service: 2 years (preferred)

Licence/Certification:

- TICO Certification (preferred)

Work Location: Hybrid remote in Etobicoke, ON

  • Travel Agent

    4 days ago

    Etobicoke, Canada Red Label Vacations Full time

    **Position**:VIP Sports Specialist** **Status: Full-time** **Department: VIP Sports** **Reports to: Manager, VIP Sports** **Location: Remote** **The Opportunity** The VIP Sports Specialist will be responsible for providing support and assistance to the Sports team, travel bookings, ensuring various clerical, accounting, customer service and travel...

  • Project Coordinator

    3 days ago

    Etobicoke, ON, Canada VIP Meter Services Inc. Full time

    Project Coordinator – VIP Meter ServicesLocation: Toronto, ON (in-person, on-site)About VIP Meter Services Inc.:At VIP Meter Services, we are dedicated to providing top-notch sub-metering services with a focus on efficiency, quality, and customer satisfaction. With over four decades of combined experience, we offer expert advice and turn-key solutions to...

  • Office Administrator

    1 week ago

    Etobicoke, ON, Canada VIP Meter Services Inc. Full time

    Office Administrator – VIP Meter Services Inc.Location: Toronto, ON (in-person, on-site)About VIP Meter Services Inc.:At VIP Meter Services, we provide expert advice and turn-key sub-metering services to our clients. With over four decades of combined experience, our team is accredited by Measurement Canada to perform SE-04 inspections and works with over...

  • IT Support Specialist

    2 weeks ago

    Etobicoke, Canada business Full time

    Job descriptionHireArt is helping our client find an IT Support Specialist to join its team.In this role, you’ll serve as the front-line technical support resource for employees, contractors, and visitors. You’ll manage day-to-day user support, device setup, account provisioning, and on-site IT coordination. The role emphasizes user experience and...

  • IT Support Specialist

    6 days ago

    Etobicoke, Canada Pipe and Pile Concrete USA Full time

    Pipe & Piling Supplies Ltd. has an opening for an enthusiastic, self starter to join us in the role of IT Application Support Specialist. We offer a competitive compensation package with dental, medical, vision, LTD coverage. This is a full-time permanent role with a well-established organization. **Duties/responsibilities** - Manage and triage support...

  • IT Support Specialist

    4 days ago

    Etobicoke, Canada Dymin Steel Full time

    Pipe & Piling Supplies Ltd. has an opening for an enthusiastic, self starter to join us in the role of IT Application Support Specialist. We offer a competitive compensation package with dental, medical, vision, LTD coverage. This is a full-time permanent role with a well-established organization. **Duties/responsibilities** - Manage and triage support...

  • Document Support Specialist

    2 weeks ago

    Etobicoke, Canada business Full time

    Job descriptionHireArt is helping our client hire a Document Support Specialist to join its Procurement and Logistics team.In this role, you will support the creation, accuracy, and ongoing maintenance of critical internal documentation across the organization. You will work closely with cross-functional teams to ensure that processes, policies, and...

  • Faculty Support Digital Specialist

    2 weeks ago

    Etobicoke, Canada Humber Full time

    **Faculty Support Digital Specialist - TPT** - (33414) **Find Your Spot at Humber** At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in...

  • IT Data and Support Specialist

    1 week ago

    Etobicoke, Canada Positive Fulfillment Services Ltd. Full time

    **Basic Function**: Under the direction of the VP of Information Technology and Innovation, the IT Data and Support Specialist will support the business and team member IT needs. **Responsibilities**: - Provides hands-on support for end-user devices, troubleshoot hardware/software/network issues - Manages Active Directory, support IT asset tracking and...

  • Sales Support Specialist

    2 weeks ago

    Etobicoke, Canada Abell Pest Control Inc. Full time

    **The Opportunity** **Responsibilities**: - Monitor sales inquiries in real time using Abell’s CRM and ensure Abell team members are following strict processes and guidelines to maximize sales conversion. - Follow-up on individuals and teams who are non-complaint and provide performance reporting. - Coordination and management of all aspects of the...