Office Coordinator

6 days ago


Airdrie, Canada Pritchard Power West Full time

**Purpose of the Position**:
The Office Coordinator is responsible for the daily administration for our Calgary branch.

**Salary** **Range**:
To be commensurate with experience and includes the company’s employee benefit package.

**Education Required**:
High School diploma at a minimum. Post-secondary education is considered an asset.

**Experience Required**:
Previous experience in a service dispatch, receptionist, or administrative position. Computer proficiency and a thorough knowledge of MS Office, particularly Word and Excel, at an intermediate level, is required. The capability to communicate effectively in English, both orally and written is necessary.

**Primary Responsibilities and Accountability**

The Office Coordinator will:

- Schedule, coordinate, and dispatch field service technicians.
- Allocate parts and technician hours to work orders
- Close out and invoice work orders
- Coordinate sales projects, ensure timely procurement, communicate with customers and suppliers.
- Close out and invoice all sales projects
- Enter all purchase orders into company ERP system, coding correctly for department and job number. Enter, issue and track purchase orders
- Enter all invoices/packing lists into company ERP system, coded correctly for customer file, department, job and general ledger accounts
- Respond/reply to general company inquires
- Enter all work orders into service management program
- Enter all sales opportunities into company CRM
- Process warranty claims and answer customer warranty inquires
- Procurement of parts/supplies for service and sales jobs
- Demonstrate strong verbal and written communication with vendors and customers
- Perform alpha/numeric filing as required
- Maintain data in various databases, as required
- Perform other duties as assigned and/or required by business needs
- Follow all company policies and procedures
- Always perform duties in a safe, efficient, and professional manner

**Personal Attributes**
- Positive and friendly demeanor at all times
- Team player
- Creative ability and good business acumen
- Superior interpersonal skills
- Ability to multi-task and prioritize tasks
- Solid time management skills
- Meet expected business deadlines
- Take initiative and practice good decision making
- Excellent organizational skills
- Good communicator
- Superior verbal and writing skills
- Act as an ambassador for the company
- Maintain confidentiality at all times

**Benefits**:

- Extended health care
- Dental care
- Life insurance
- Company RRSP Matching
- On-site parking
- Casual dress

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Schedule:

- Monday to Friday

Work Location: In person



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