Scheduling Coordinator

4 days ago


Airdrie, Canada Happy at Home Healthcare Services Full time

**Job Overview**

**Duties**
- Manage and coordinate shift schedules for clients, ensuring optimal use of time and resources.
- Provide exceptional customer support by addressing inquiries and resolving scheduling conflicts.
- Utilize our client management system and Google Suite to maintain accurate records and documentation related to appointments.
- Assist in administrative tasks such as data entry, proofreading documents, and maintaining client and caregiver files.
- Collaborate with staff to ensure smooth operations within the office.
- Perform clerical duties including filing, answering phones, and managing correspondence.
- Maintain a professional demeanor while interacting with clients and team members over the phone or in person.

**Qualifications**
- Previous experience in scheduling at a medical or dental office is preferred.
- Strong organizational skills with the ability to multitask effectively.
- Experience as a clerk or dental receptionist is a plus.
- Excellent communication skills, both verbal and written.
- Ability to proofread documents for accuracy and clarity.
- A customer-focused attitude with a commitment to providing high-quality service.

Pay: $17.59-$22.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Vision care
- Wellness program

Schedule:

- Day shift
- Monday to Friday

Work Location: In person


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