Technical Services Supervisor

1 week ago

Kitchener, Canada The Miller Group Full time

**What Does a Technical Services Supervisor Do?**

Reporting to the Technical Service Manager, the Technical Services Supervisor will help with innovation and advocate for quality within the ready mixed concrete business unit. Core responsibilities include product quality; material and technology innovation; and legislative compliance.

**As a Technical Services Supervisor, You Will**:
Product Quality: Ensure all concrete conforms to applicable standards and best practices
- Supervise and mentor Field Technicians to complete Product Quality related tasks
- Monitor raw materials for compliance, communicate and verify adjustments with vendors
- Review project specifications and collaborate with Sales Manager to bid upcoming work appropriately. Supervise operations to ensure contract compliance

Material and Technology Innovation: Maintain currency on industry best practices and take a leadership role in adapting new products into the business.
- Contribute to industry associations to improve and advocate ready mix concrete. Maintain awareness of industry best practices
- Actively seek new opportunities for product or technology innovation. When possible develop solutions in-house
- Coordinate employees and subcontractors to implement change. Monitor and evaluate performance.
- Seek cost effective solutions, without sacrificing customer satisfaction

Legislative Compliances: Ensure business unit’s practices conform to all regulatory requirements.
- Ensure product compliance to applicable specifications
- Assist operations’ compliance to governing agencies including MTO, MOL, MOECC.
- Assist in the maintenance of COR certification
- Oversee RMCAO certification at concrete plants

**What You'll Bring**:

- Engineering or Technologist degree and significant experience in a technical position
- Strong technical knowledge of concrete production and construction methods
- Leadership skills to communicate with and motivate employees
- Computer skills including knowledge of Microsoft, plant automation, dispatch software, and app development
- Excellent written and oral communication skills
- Supervisory experience
- Ability to work independently

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