Operations & Service Supervisor

5 days ago

Kitchener, Canada Kings Cleaners Inc. Full time

**Job Title**: Operations & Service Supervisor

**Location**: KW & Surrounding Areas
**Salary**: $3,750/month
**Performance Review**: 6 months (with potential raise)

**About Us**:
We are a growing commercial cleaning company committed to delivering exceptional service to our clients. We are looking for a motivated, hands-on Operations & Service Supervisor to oversee and participate in service calls while leading and supporting our teams.

**Key Responsibilities**:

- Oversee and attend service calls, including stripping and waxing, carpet cleaning, steam cleaning, window cleaning, upholstery cleaning, power washing, concrete cleaning, high dusting, and other specialty services.
- Lead and direct teams during service calls at client sites.
- Organize warehouse, tools, and supplies.
- Deliver equipment for repairs and order/pick up supplies as needed.
- Clean and service work fleet vehicles when necessary.
- Train staff on-site and support team development.
- Carpool with team to service calls when required.
- Drive extended cargo vans with a trailer attached when needed.
- Perform deep cleaning for new clients when accounts are acquired.
- Float to different work sites as needed.
- Respond to emergency or last-minute service calls; flexibility and willingness to be on call is required.
- Send biweekly payroll and work hours for staff pay.

**Qualifications & Skills**:

- Clean driving record and full G license required.
- Scissor lift/Boomer license is an asset (training/licensing provided if not yet acquired).
- Experience driving extended cargo vans with a trailer attached.
- Excellent leadership, communication, and problem-solving skills.
- Strong customer service skills.
- Team player with ability to lead when necessary.
- Willingness to learn and grow in different areas.
- Flexible and adaptable to schedule changes and client needs.

**What We Offer**:

- Salary: $3,750 per month
- 6-month performance review with potential raise
- Opportunities to gain certifications/licenses (e.g., scissor lift/boomer)

**Job Types**: Full-time, Permanent

Pay: $3,750.00 per month

**Benefits**:

- Company car

Work Location: On the road

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