Office Administration Support Student

**Division**:
Housing Services

**Important Notices & Amendments**:
Please be advised this is a _student_ position. Applicants must be currently enrolled in a College or University Office Administration program.

**Temporary Duration**:
Approximate Duration: 3 months (summer student)

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.

For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

**Don’t have every qualification?**

**JOB SUMMARY**:
Under the direction of the Senior Property Manager, the Office Administration Support Student will provide a broad range of administrative support functions. This placement is within a professional, customer-focused and highly confidential office environment, where the student will assist the Housing Services Program Assistants. Niagara Region is dedicated to offering student employees valuable educational and professional experiences, providing increasing responsibility as their experience grows, all within a collaborative team-oriented atmosphere.

**QUALIFICATIONS**

**Education**
- Enrolled in a College or University diploma program in Office Administration.
- Advanced knowledge/training in Microsoft Office Suite, including Word, Excel, PowerPoint and Microsoft 365 Apps, including OneDrive, OneNote and Teams.

**Other Competencies and Skills**:

- High degree of confidentiality and integrity
- Exceptional organizational skills and attention to detail
- Ability to prioritize tasks and co-ordinate time
- Excellent interpersonal skills and customer service skills
- Ability to manage stressful situations with tact and diplomacy
- Ability to communicate effectively and with discretion and professionalism verbally and in written form.
- Ability to multi-task in a fast paced environment
- Knowledge of Office procedures including Data collection, Records Management, Database Maintenance and Research
- Basic knowledge of AODA legislation and how it relates to documentation

**RESPONSIBILITIES**:

- Provide confidential day-to-day administrative support by assisting with routine phone calls to tenants
- Organizing and maintaining confidential files and assisting with assigned projects and duties
- Handle and protect confidential and sensitive material with integrity.
- Provide general administrative support and back up functions on behalf of divisional staff such as scheduling meetings, minute taking etc.
- Coordinates meetings, preparing agenda packages, record proceedings, performing follow-up tasks for meetings
- Provide support to Divisional Program Assistants.
- Undertake special projects, tasks or other related duties as requested.
- Set up files using records retention guidelines. File documents appropriately.
- Other duties as assigned.

**Shift Information**:
Currently scheduled Monday to Friday, 8:30a.m. - 4:30p.m.

**Closing Statement**:
Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY
- Phone: 905-980-6000 or 1-800-263-7215
- Bell Relay: 1-800-855-0511
- In-person: Sir Isaac Brock Way, Thorold, ON L2V 4T7 - Human Resources Department