Student - Housing Assistant

**About the position**

**Location**:Niagara Falls, Ontario, Canada (Onsite)

**Work arrangement**:Part-Time, 2 Term Contract (Onsite)

**Reports To**:Housing Services Leadership

**Reason for vacancy**:Student Position

**Expected hiring salary range**:$17.20 per hour

**Primary Purpose**:
Under the direction of Housing Services, Student Housing Assistants work as official representatives of the university at the UNF Managed Residence and play a pivotal role in supporting UNF students. Student Housing Assistants are leaders and role models within residence who introduce student life and represent the university as a positive, inclusive, and dynamic learning environment.

**Specific Responsibilities**:
**Front Desk Support**
- Provide frontline support at the Residence Office, including wayfinding, triaging questions, receiving and distributing student mail and packages, and making referrals. Interact with staff, faculty, students, and community members to ensure a positive and supportive experience.
- Continuously collect and record data (i.e. contact logs) while maintaining confidentiality.
- Distribute Student Success Office materials, such as event posters and brochures.
- Perform small cleaning duties such as tidying communal spaces, wiping down counters, and taking out garbage.

**Event Support**
- Plan and facilitate social events for students in residence.

**Administration & Other**
- Collaborate closely with Student Success Office colleagues to provide integrated student services and resources.
- Be available for some evening and weekend work.
- Perform other tasks as assigned, contributing to the overall success of UNF.

**Position Requirements**

**Competencies**:

- Excellent oral and written communication skills.
- Ability to solve and demonstrate critical thinking skills.
- Demonstrated ability for collaboration and teamwork.
- Actively participates in fostering a welcoming environment at UNF.
- Work ethic & motivation: Demonstrates confidence, respectful communication, optimism, positivity, and resiliency when approaching work.
- Exemplifies professional behaviour within the work environment and ability to set goals and priorities to balance work and personal life.

**Requirements**:

- Enrolled as a student withing the University of Niagara Falls Canada during the entire duration of the contract.
- Live in the UNF Managed Residence.
- Preferred that at start date, student has completed one term.
- Preference for cumulative average of 70%.
- Must be available for a minimum of 1 shift per week. Must be available for evening and weekend work, as scheduled.
- Experience in a customer service role is required.
- Experience in student services is considered an asset.

**Use of AI Disclosure**

We value diversity and strive to create an inclusive environment where all individuals have an equal opportunity to succeed. We comply with all relevant laws and regulations in Ontario and adhere to the highest standards of ethical hiring. We are committed to protecting your personal information and ensuring that all data collected during the recruitment process is handled with the highest level of confidentiality.

**Diversity, inclusion and equity**

We recognize that applicants may have had obligations outside of work that have negatively impacted their record of achievements (e.g., parental, elder care, and/or medical). You are not required to disclose these obligations in the hiring process. If you choose to do so, UNF will ensure that these obligations do not negatively impact the assessment of your qualifications for the position.