Client Partner, Human Resources

Salary range: The salary range for this position is CAD $44.14 - $63.45 / hour Why Fraser Health?:
Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it.

Curious to learn what it’s like to work here? Like us on
**LinkedIn** (fraserhealthcareers) for first-hand employee insights.

Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:

- Consults with managers, directors and other clients on operational issues and assists them to meet strategic goals and effective operation of their human resources. Consults on performance management, discipline, leave management, selection, organizational redesign, employee interaction and other human resource matters. Liaises with other functions within Human Resources and the organization as required to complete the consultation.
- Investigates labour relations issues and complaints; researches appropriate jurisprudence and industry practices; develops, recommends and implements contract interpretations, policies, procedures and programs to create and improve consistent labour relations practice within the organization.
- Provides advice to managers and other clients respecting grievance and other dispute resolution process management including guidance on fact finding, drafting appropriate correspondence, strategizing employer position, preparing for and conducting meetings with employees, union representatives and legal counsel and preparing for cases proceeding to third party hearing.
- Promotes constructive union-management relations through respectful communication and interest-based problem-solving. Liaises with Local Union executive and Head Office representatives to resolve problems, consult on issues and provide/exchange information on labour relations issues affecting employees in the workplace, such as organizational changes, staff layoffs, displacements and technological changes.
- Identifies management education needs regarding human resource issues; assists with developing and presenting appropriate related educational programs.
- Maintains records such as a grievance tracking data base and statistics on labour relations activities; reviews and analyses data and reports concerns and recommendations to Leaders and Human Resource staff.
- Remains current in human rights, employment and other related legislation; health care collective agreements and human resource practices to ensure that Fraser Health human resource employment programs are current and within legislative and/or collective agreement requirements.
- Participates on industry committees to maintain knowledge of current and future trends and changes in labour relations; communicates this information to identify processes and interpretations requiring reconsideration or review.
- Participates in contingency plans as required for legal/illegal work stoppages and conducts essential service planning for assigned departments.

Qualifications:
**Education and Experience**

University Degree in a field related to Human Resource Management, plus five (5) years' recent, related experience in human resources in a unionized environment, or an equivalent combination of education and experience that is acceptable to the Health Authority.

**Competencies**
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

**Professional/Technical Capabilities**:

- Demonstrated ability to deal effectively with others in a highly sensitive labour climate;
- Demonstrated ability to handle change effectively and model effective behaviours for others;
- Demonstrated ability to operate related equipment including