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Retail Operation Coordinator

2 weeks ago

Toronto, Canada Miniso Lifestyle Canada Inc. Full time

**Key Responsibilities**:

- Support daily operational tasks across assigned store locations, ensuring timely and efficient execution.
- Assist in analyzing sales, operational, and performance data to support informed decision-making.
- Coordinate cross-functional communications between retail stores and the head office.
- Prepare and present reports, dashboards, and performance updates using Excel and PowerPoint.
- Travel to stores as needed for operational audits, field support, training, or special project implementation.
- Support logistics planning, including shipment coordination and marketing campaign execution.
- Research and recommend solutions for store-level challenges or client/event needs.
- Identify operational issues proactively and propose practical solutions within program guidelines.
- Assist in tracking key performance indicators (KPIs) and contribute to continuous improvement projects.
- Provide day-to-day support to operations leaders and management.
- Perform other relevant duties as assigned by the supervisor.

**Requirements**:

- Fluent in both **Mandarin and English**, with strong written and verbal communication skills.
- Proficient in **Microsoft Office Suite** (Excel, PowerPoint, Word); Excel data analysis skills are essential.
- Prior experience in retail operations, logistics, or data analysis is highly preferred.
- Strong organizational and time management skills; ability to prioritize and work under pressure.
- Self-motivated, detail-oriented, and eager to learn.
- Must be available to work **retail hours**, including **weekends**, and travel for store visits as required.
- Must hold a **valid driver’s license**.
- Physical ability to occasionally perform store-level tasks (e.g., audits, merchandising support).
- Ability to handle administrative tasks and document processing.

INDSTO

**Job Types**: Full-time, Permanent

Application question(s):

- What is your salary expectation?

**Language**:

- Mandarin (preferred)

Work Location: In person