Retail Operations Coordinator

**Location**:
Toronto

Address:
100 Queens Quay East Toronto, Ontario M5E 1V3 Canada

Job Title:
Retail Operations Coordinator

Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.

Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.

Position Overview:
Reporting to the Director, Retail Store Operations, the Retail Operations Coordinator plays a pivotal role in supporting day-to-day operational excellence across the retail network. This role is responsible for managing departmental purchase orders, maintaining a centralized retail calendar in collaboration with cross-functional partners, and serving as the primary gatekeeper for retail communications. With a strong focus on process efficiency and streamlined information flow, the Retail Operations Coordinator helps drive an exceptional customer experience, operational effectiveness, and overall profitability.

**What You'll Do**:

- Manage departmental financials, including creation and tracking of purchase orders and maintaining the budget file.
- Support the development and execution of a strategic retail communications plan, ensuring content remains relevant and responsive to evolving business needs.
- Coordinate the intake and consolidation of communication requests from multiple stakeholders to create clear, effective store-facing messaging.
- Lead the weekly Retail Communications & Calendar meeting, ensuring all cross-functional milestones are captures, communicated, and risk-mitigated.
- Own and maintain the retail operations calendar, serving as the central source of truth for key program and initiative timelines.
- Maintain and regularly update store hours across all platforms, including internal systems and customer-facing digital channels.
- Manage the store visit request process, partnering with internal teams and store leaders to coordinate and schedule visits efficiently.
- Provide project support across various Retail Operations initiatives as required.

**Let's Talk About You**:

- Strong written and verbal communication skills
- A minimum of 5 years of experience in the apparel or retail industry
- Proven ability to analyze, evaluate and make recommendations on strategic questions
- Strong computer competence in PowerPoint, Word, and Excel
- Strategic thinker with strong business acumen and the ability to see the bigger picture.
- Exceptional organizational and time management skills with a keen eye for detail.
- Proven ability to manage multiple priorities and work effectively in a dynamic, face-paced environment.
- Collaborative team player capable of partnering with cross-functional stakeholders on complex challenges.
- Solid understanding of the retail and apparel industry, with awareness of current trends and challenges.
- Comfort with financial analysis and budget management.

Working Conditions:

- Hybrid work environment - combination of office and work-from-home.

**What’s in it For You?**
- A company built on Canadian roots and heritage
- Your work is recognized with a comprehensive and competitive Total Rewards Program
- Opportunities for career growth through numerous internal and external programs
- Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
- Be a part of _CG Gives_. Donation matching and paid volunteer time to help the organizations you care about
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- Inspiring leaders and colleagues who will lift you up and help you grow

We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.