Case Manager

**About The Link: Youth and Family Supports**

For more than 90 years, The Link has helped youth and families on a journey to healing, hope and better lives. The organization is dedicated to walking alongside children, youth, and families as an inclusive community, strengthening and empowering a sense of being, pride, and purpose. With over 15 diverse programs, The Link has a community of caring staff that work together to provide support through a 24-hour crisis line, youth resource centres, emergency shelters, mobile crisis teams, specialized foster care, healing homes, job readiness supports, and Skills4Life. With a strong foundation within the community and a focus on connection, unity, and compassion, the organization provides a vital link for youth and families in the province of Manitoba.

**About the Opportunity**

**Summary**

The Case Manager - Life Train will tailor services and supports to assist youth participants facing barriers to employment, develop skills and gain the confidence and experience they need to successfully transition to the workforce. This position is responsible for providing pre-employment training opportunities designed to meet participants' unique needs and enhance their employability.

**PRIMARY RESPONSIBILITIES**: The duties and responsibilities of the Case Manger - Life Train include, but are not limited to:
**Administrative / program related**:

- Completes reports as required including daily logs, weekly and monthly reports;
- Implements and adheres to all agency and program policies and procedures;
- Attends and participates in program meetings;
- Schedules daily jobs in conjunction with the Community Program Supervisor;
- Tracks youth's attendance;
- Is available for some evening and weekend work as required;
- Attends all training, orientation, supervision and evaluation as necessary;
- Coordinates, communicates and monitors youth case plans to encourage successful completion of program;
- Documents all contacts and information as per guidelines;
- Prepares and co-facilitates life skills and employment workshops;
- Group facilitation and one-to-one work as required;

**Participant related**:

- Acts as an advocate on behalf of the best interest of the participants and acts to ensure that their rights are respected;
- Acts as a positive role model for participants;
- Follows up on participants that are not attending;
- Conducts intake and assessment of participants with a participant-oriented, strengths-based perspective;
- Liaises with EIA, keeping workers updated on participant's progress;
- Identifies and communicates concerns and updates regarding participants;
- Assesses participant needs/goals (i.e., basic needs, food, housing, safety, security, etc.);
- Sets individual goals with participants using a solution-oriented model;
- Provides support and guidance on a variety of issues including parenting, decision-making, problem-solving, self-care, alcohol/drug abuse, sexual abuse, physical abuse, birth control, and relationships;
- Other duties as assigned.

**QUALIFICATIONS**:
**Essential**:

- Post-secondary degree in Education or Human Services field;
- Minimum of two years related experience working with high-risk youth;
- Demonstrated experience in employment counselling (resume writing, job search, etc.);
- Demonstrated experience in group facilitation;
- Valid driver's license and acceptable driver's abstract;
- Personal vehicle available to use for work;
- Applicable certifications (i.e., First Aid, CPR Level C, De-escalation, Mental Health First Aide & Safe Talk, Suicide Intervention and Child Development, etc.);
- Satisfactory Criminal Record Check with Vulnerable Sector Search, a clear Child Abuse Registry check with acceptable Prior Contact checks and a clear Adult Abuse Registry check, all done within the last 3 months;
- Willingness to obtain necessary training as per agency training policy;
**Preferred**:

- Knowledge of Indigenous languages and cultures would be considered an asset;
- Knowledge of Strengths based and Solution Oriented approaches and community resources;
- Crisis intervention, harm reduction and conflict resolution skills;
- Strong organization, time management, problem solving skills as well as excellent communication and documentation skills;
**SALARY RANGE**:$45,000 per annum. The Link offers a benefit package.

**HOURS OF WORK**: 40 hours per week - Monday-Friday (10:00 AM to 6:00 PM), with possibility of evenings and weekends

**HOW TO APPLY**: Applicants must demonstrate in their resume and cover letter how they meet the requirements of the position.

**APPLICATION DEADLINE**: Open Until Filled

**Please submit a cover letter and resume (in word or PDF)**

Accommodations are available for applicants with disabilities upon request. If you are contacted by The Link regarding a job opportunity, please know that you are welcome to request accommodation at any point in the process. All information received regarding accommodations