Recreation Programs Resource Supervisor

Conservation Halton was created to protect, restore and manage the natural resources in our watershed but we have grown to become so much more. Today, we protect our communities and conserve our natural environment through planning, education and recreation and to support our partners in the creation of sustainable communities within our watershed.

We are looking to build our team with the kind of inspired, ambitious, and strategic people that are not satisfied with the status quo, are excited by the opportunity in every challenge and are driven by meaningful, measurable results. If you are looking to join an environmentally focused and socially conscious community organization, then we are looking for you

Conservation Halton is proud to be recognized as one of Hamilton-Niagara’s Top Employers.

**Department**:Recreation Programs

**Type of Contract**: Contract, Seasonal

**Work Location**:Milton, ON, L9E 0C6

**CH Site**: Glen Eden

**Posting Start Date**:November 6, 2024

**Posting End Date**: November 22, 2024

**Your Opportunity**:
The primary responsibilities of this position include:

- Support the Recreation Program Coordinator and Sr. Department Supervisors with day-to-day work processes to achieve departmental goals.
- Help to ensure the quality of program delivery by contributing to the successful operation and supervision of Recreation Programs at Glen Eden
- Facilitate program delivery by providing administrative support to the Recreation Programs team
- Data management including staff scheduling (adjusting schedules, tracking availability), ensuring payroll accuracy using this information to recommend adjustments to program inventory
- Tracking program enrollment, development of class lists or program rosters, and creation of other program supporting documents.
- Support with recruitment and on-boarding of staff
- Serve as an on-site resource for Recreation Programs staff, including preparation for lessons, set up/take down of equipment, responding to parent questions, comments, and concerns Support sales and fulfilment of walk-up Private Lessons and Discover Ski/Snowboard Program
- Assist with supervision of recreation programs, including staff training and in-program supervision
- Work in accordance with the Conservation Halton’s Safety Policies & Procedures and the Occupational Health and Safety Act and Regulations and all other related manuals.
- Other duties as assigned

**Your Qualifications**:

- College diploma or University Degree in Business Administration or related discipline and/or equivalent combination of education, training, and experience are an asset
- Experience in sales and data processing
- A customer service mindset with the ability to think creatively, strong problem solving, and decision-making skills in managing guest interactions and internal/external stakeholders
- Strong interpersonal and communication skills to effectively communicate with program lesson families, staff and volunteers
- Ability to work effectively both independently and in a team environment
- Ability to adapt or adjust plans to accommodate guest needs, weather, or other operational considerations
- Specialized training, experience, or certification in activities or facilities relating to Recreation Program activities are considered an asset:

- CASI, CSIA, ACA, CADS
- Working knowledge of HighFive, OCA, or similar Childrens Programming standards an asset.
- Demonstrated organizational and time management skills, able to multitask and manage competing priorities while maintaining attention to detail
- Proficient with MS Office platform, and confident with data processing. Experience working with scheduling and communication software (Dayforce/Sling)
- Able to lift up to 40 pounds, stand, and walk for long periods of time
- Ability to work outdoors in a variety of weather conditions
- A valid Ontario Drivers Licence, minimum Class “G2”, with a satisfactory Driver’s Abstract is required. _*Abstract completed by Conservation Halton_.

**Your Reward**:

- Starting at $21.73 per hour
- Part time and full-time hours available; hours may vary depending on availability
- You will work in an inspiring setting with views of the Niagara Escarpment and no traffic lights for several miles
- You will work with a creative, talented and solutions-focused team
- You will work for an organization that provides flexible work arrangements and places tremendous value on professional development and wellness of its employees
- Free access to Conservation Halton and Conservation Ontario parks
- Season passes to Glen Eden
- Discounts on Conservation Halton/Glen Eden services, food and merchandise

**Our Core Values**:
**Diversity and Inclusion** - We endeavor to understand, accept and appreciate the value of our differences and encourage authenticity.

**Learning and Innovation** - We embrace the need for continuous improvement, the opportunity to learn from others and the benefits of sharing knowledge.

**Per