Administrator, Records Management

2 weeks ago


Ottawa, Canada Borden Ladner Gervais LLP Full time

We are BLG: Canada’s Law Firm. Our culture is one of vigilance and curiosity, Firm-wide collaboration, unfailing mutual respect and dedication. We pride ourselves on having standout talent and delivering an exceptional client experience.

We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation, diversity and inclusion, community involvement and talent development. Learn more about us at


Borden Ladner Gervais LLP (BLG) a leading, innovative and client-focused law firm in Canada is seeking the following:
Purpose of the Role

The Administrator, Records Management will be expected to support the Firm Lawyers, Assistants and Business Services departments in the management of physical and electronic Records in accordance with the Firms Records Management Policy and procedures and to manage department processes and duties assigned.

Key Responsibilities
- Supports Records classification, organization, registration and status management in the Records Management System
- Manages workflows for digitizing records
- Supports electronic file management, including creating folder structures, migrating data, and updating document profiles
- Facilitates hard copy file storage and circulation
- Manages cabinet allocation
- Processes requests for information and file retrievals
- Processes file releases / transfers which includes collecting and preparing files as well as creating and filing required documentation
- Processes instructions for final disposition / destruction
- Oversees Vault Records Management which involves intake, storage, database management, managing requests for information and transfers, preparing and filing all required documents, transferring files
- Supports Vendor management, invoice reconciliation and department filing.

Key Competencies
- 2 - 3 years of prior Records Management experience in a business to business environment
- Understanding of firm legal, regulatory and operational environment is a strong asset
- Advanced filing and classification knowledge, search techniques and processes
- Strong typing and data entry skills
- Ability to work independently, follow instructions with mínimal supervision and take initiative
- Excellent time management skills with the ability to work under pressure and demanding deadlines
- Strong attention to detail skills to deliver files with the least amount of discrepancies
- A team player with excellent interpersonal skills and a strong level of professionalism and confidence
- Ability to physically lift and move boxes up to 40 lbs



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