Medical Records Clerk

**Position Title**:Medical Records Clerk

**Division**:BCM

**Job Status**:Full Time

**Job Reports To**:Medical Registration Services Manager

**Salary**:$18.11 - $24.59 ($35,304 - 47,953)

**Location**:100 Marie-Curie Private #300

**ORGANIZATIONAL DESCRIPTION**

ByWard Clinic Management (BCM), formerly the University of Ottawa Health Services (UOHS), offers a comprehensive range of services to the University of Ottawa students, faculty, staff, and the general public. BCM operates busy clinics open to University of Ottawa students, faculty and staff, other patients registered to a BCM family physician as well as members of the general public. We are committed to delivering timely, quality and collaborative assessment, treatment and health promotion, in a supportive and caring environment that is open and transparent to social, ethnic, and income factors.

**JOB SUMMARY**

Under the supervision of the Medical Registration Services Manager, the primary role is to provide medical records support for the Ontario Partners in Health (OPiH) physicians, allied health professionals (AHP’s) and administration.

**ESSENTIAL RESPONSIBILITIES**
- Triaging and distribution of all incoming correspondence (mail and fax)
- Reconciliation of documents relating to the medical record;
- Prepare all documents for scanning ensuring staples and clips are removed and pages are oriented correctly and organized for efficiency;
- Scan medical correspondence and allocate to appropriate patient records as per OPiH naming conventions;
- Ensure quality control i.e., correct patient name, date of encounter, document quality and imaging;
- Ensuring all work is accurate in terms of format, spelling, and grammar allocated to the correct chart;
- Photocopying, faxing, filing, and other routine administrative tasks;
- Maintenance of scanning equipment according to manufacturer specifications;
- Other clinic related duties as required by physicians, AHP’s and/or administration that are mutually agreed upon by the incumbent and direct supervisor.

**ACCOUNTABILITY**

Staff are expected to work in a professional manner, demonstrating above-average qualities such as courtesy, tact, and judgment with respect to patients, fellow colleagues, and professionals. All staff are expected to work in parallel with the organization’s confidentiality agreement. As a member of our team, you are responsible for bringing issues that affect the smooth operation of the organization, to the attention of your immediate supervisor. It is your responsibility to be up to date with all organizational communication.

The incumbent to this position is to practice within the scope and according to the standards of practice as outlined in the following documents:

- Ontario Partners in Health Policies and Procedures
- Occupational Health and Safety Act (1990)

**RELATIONSHIPS**

CONTACTS
- Internal: Successful and effective relationships with the Administration Team, Support Staff, Allied Health Professionals, Physicians, Specialists and other departmental employees including, Clinical Research.
- External: Successful and effective relations with patients, community partners and other clients that present themselves via telephone, in writing or in person.

**EDUCATION/EXPERIENCE**
- Completion of secondary school or equivalent GED.
- Completion of a college program or other specialized courses for medical administration required or a combination of training and experience.
- Some experience in a medical environment

**ESSENTIAL QUALIFICATIONS**
- Knowledge of clerical and administrative principles normally acquired through post-secondary education or equivalent experience
- Computer literacy: MS Word, Outlook, Excel, and Internet
- Strong attention to detail
- Excellent communication skills, both verbal and written
- Bilingual (French and English)
- Typing skills, speed of 45 words per minute with high accuracy
- Knowledge of medical terminology an asset
- Dependable, reliable, with the ability to work under pressure and meet deadlines
- To work in a manner that is in compliance with staff and patient safety practices, policies and procedures of BCM
- Good attendance

**CLOSING DATE**: Until this role has been filled

We thank all applicants for applying; only those selected for an interview will be contacted.

ByWard Clinic Management is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during the recruitment process, please contact us at 613-763-5859 Ext. 365