Food Service Manager

3 days ago

Thunder Bay, Ontario, Canada Compass Canada Full time

You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.

You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

Imagine working in a place where thousands of people rely on your team to bring out the best in their day. Join us and know you can make it happen by creating a home away from home for our clients. You can make every day more enjoyable simply by serving a nutritious meal, or ensuring a safe living environment, or creating recreational programs for their down time. No matter what role you play with us, it will be an important one.

Why work with East Coast Catering (ECC)? We are a member of Compass Group Canada, the leading foodservice and support services company. ECC provides accommodations, meals and other support services within the offshore, marine, mining and industrial construction sectors. ECC also provides housekeeping and catering services through our joint venture companies, Labrador Catering and Amik Catering.

Job Summary

Now, if you were to come on board as a Food Service Manager (Culinary) , we'd ask you to do the following for us:

  • Ensure managers' compliance with all ECC, Compass Group and Client operating policies and procedures.
  • Support implementation of Webtrition to ensure consistency and professional production management.
  • Act as "keeper of menu" - coordinate development of menu cycles and recipes; advise on purchasing with a focus on product quality and avoiding product shortages.
  • Conduct special events at all locations to raise the culinary profile of ECC that may include special tastings, food sampling, Chef's tables or display cooking action stations; define presentation standards and ensure compliance.
  • Coordinate and support high profile catered functions.
  • Review services to ensure all health and safety and food safety issues are addressed and resolved promptly.
  • Provide in-unit training for culinary programs ensuring job specific and safety training of employees; conduct accident investigations and complete necessary documentation.
  • Identify and implement leading edge back of house and front of house operational systems and procedures, including software and support technology, to ensure the professional delivery of food, service, guest satisfaction, cost control and HSE standards.
  • Maintain excellent communications and relations with Client's management and guests while ensuring their complete satisfaction.
  • Maintain superior product and service quality standards by conducting ongoing evaluations and investigating complaints; initiate corrective action.
  • Inspect kitchen equipment and appliances for needed repairs or maintenance and immediately report deficiencies to maintenance.

Think you have what it takes to be our next Food Service Manager (Culinary)? We're committed to hiring the best talent for the role. Here's how we'll know you will be successful:

  • Minimum 5 years of experience in high volume dining and catering environment
  • Diploma in food services management training (or equivalent culinary certificate); or equivalent combination of education and experience.
  • Red Seal certification; CCC preferred or comparable Advanced Food Safety/HACCP training.
  • Recent experience as an executive chef or as a sous chef.
  • Broad and thorough knowledge of food and cooking techniques.
  • Excellent managerial skills
  • Basic knowledge of word processing and spreadsheets.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact - for further information.

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