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Manager of IT and Facilities Services

1 week ago

Thunder Bay, Ontario, Canada YouthLink Full time

We are seeking an experienced IT and Facilities Operations Manager to join our team at YouthLink. As an IT and Facilities Operations Manager, you will play a key role in helping us achieve our mission by overseeing the planning, management, and evaluation of information systems and electronic devices.

About the Team:

Our team works together to create an inclusive, innovative, and responsive agency that delivers high-quality services to our communities. We value leadership, acting in ways that exemplify what we expect of each other and our clients. We work together, bringing out the best in each other and creating strong working relationships.

Key Responsibilities:
  • Plan, manage, and evaluate the operations of information systems and electronic devices
  • Develop systems infrastructure plans, ensure UPS backup, security monitoring, and cybersecurity measures are in place
  • Manage web contractors, troubleshoot hardware and software issues, and negotiate contracts with vendors
  • Ensure that the buildings meet all health and safety requirements and comply with building and safety codes
Requirements:
  • Education: Undergraduate degree or diploma in Information Technology or a combination of education and experience
  • Certification: Microsoft Certification (MCSE) required
  • Experience: Five years experience in an IT environment, computer operations, and technical support
  • Skills: Demonstrated ability to manage large-scale projects in either IT or facilities and manage contractors; ability to work as a team and understand team building skills; exceptional analytical and problem-solving skills; decision-making skills; effective verbal, presentation, and listening communications skills, and effective written communications skills