Assistant Food and Beverage Operations Manager

4 days ago

Ottawa, Ontario, Canada Delta Hotels Full time

JOB SUMMARY

Supervises Food and Beverage (F&B)/culinary daily operations, and monitors compliance with all F&B policies, standards, and procedures. Assists in the ordering of F&B supplies, cleaning supplies, and uniforms. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed.

CANDIDATE PROFILE

Education and Experience


• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR


• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Day-to-Day Operations


• Orders Food and Beverage (F&B) supplies, cleaning supplies and uniforms.


• Supervises daily F&B/culinary shift operations and monitors compliance with all F&B policies, standards and procedures.


• Supports and supervises an effective monthly self inspection program.


• Operates all department equipment as necessary and reports malfunctions.


• Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.


• Encourages and builds mutual trust, respect, and cooperation among team members.


• Develops specific goals and plans to prioritize, organize, and accomplish work.


• Maintains the operating budget, and verifies that standards and legal obligations are followed.


• Celebrates and fosters decisions that result in successes as well as failures.


• Communicates areas that need attention to staff and follows up to verify understanding.


• Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.


• Follows property specific second effort and recovery plan.


• Maintains availability and is approachable to all team members.


• Demonstrates knowledge of the brand specific service culture.

Providing Exceptional Customer Service


• Provides services that are above and beyond for customer satisfaction and retention.


• Serves as a role model to demonstrate appropriate behaviors.


• Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.


• Takes proactive approaches when dealing with guest concerns.


• Sets a positive example for guest relations.


• Stays readily available/approachable for all guests.


• Reviews comment cards and guest satisfaction results with employees.


• Responds in a timely manner to customer service department request.

Additional Responsibilities


• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.


• Analyzes information and evaluates results to choose the best solution and solve problems.


• Performs hourly job function if necessary.


• Extends professionalism and courtesy to team members at all times.


• Maintains budgets, operating statements and payroll progress report.


• Performs other duties, as assigned, to meet business needs.

The salary range for this position is $62,000 to $73,000 annually.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Notification to Applicants: Delta Hotels Ottawa City Centre takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Food and Beverage Operations Manager

    6 hours ago

    Ottawa, Ontario, Canada Omni Hotels & Resorts Full time

    About Omni La Mansion del RioLocated in downtown San Antonio, the Omni La Mansion del Rio offers an exceptional work environment with comprehensive training and mentoring. Our associates embody a culture of respect, gratitude, and empowerment.We are seeking a Food and Beverage Operations Manager to oversee our F&B Outlets. As a key member of our team, you...

  • Food & Beverage Operations Manager

    3 days ago

    Ottawa, Ontario, Canada Kaizen Lab Inc. Full time

    At Kaizen Lab Inc., we are looking for a highly skilled Food & Beverage Manager to oversee all aspects of our food and beverage operations. As the primary point of contact for this department, you will be responsible for building a high-performing team and implementing efficient systems that deliver consistently excellent food and drink experiences for our...

  • Food and Beverage Operations Manager

    6 hours ago

    Ottawa, Ontario, Canada Omni Hotels & Resorts Full time

    Omni La Mansion del Rio OverviewThe Omni La Mansion del Rio is a luxurious hotel nestled along the historic Riverwalk in downtown San Antonio. Our associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, and the pride that comes from working for a company with a reputation for exceptional service.Job SummaryWe are...

  • Food & Beverage Manager

    1 week ago

    Ottawa, Ontario, Canada Kaizen Lab Inc. Full time

    Why Saunders Farm?Come join our creative team at Saunders Farm We cultivate fun times, great food and lasting memories. You will be part of a team committed to a growth mindset that lives its values of teamwork, excellence, respect, diligence and fun Help us achieve our goal of becoming the most amazing family farm in the world.Our competitive wage and perks...

  • Food and Beverage Leader

    4 days ago

    Ottawa, Ontario, Canada SSP Deutschland GmbH Full time

    We're seeking a highly motivated and experienced Food and Beverage Leader to join our team as an Assistant Restaurant Manager at Urban Crave. As a key member of our leadership team, you'll play a crucial role in driving business success and delivering exceptional customer service.ResponsibilitiesThe Assistant Restaurant Manager will be responsible...

  • Beverage Manager

    4 weeks ago

    Ottawa, Ontario, Canada Hard Rock Hotels Full time

    OverviewThe incumbent in this position provides direct and general supervision to beverage team members in order to ensure effective and efficient operation of all beverage operations. The incumbent ensures compliance with all policies and procedures while supporting Hard Rock Casino Northern Indiana's vision, mission and values, and maintains the integrity...

  • Beverage Distributor Operations Specialist

    3 days ago

    Ottawa, Ontario, Canada G&G Beverage Distributors Full time

    G&G Beverage Distributors, a leading beverage distributor, is seeking a highly motivated Maintenance/Warehouse Worker to join our team. As a key member of our operations department, you will be responsible for ensuring the smooth day-to-day operations of our warehouse and maintenance teams.The ideal candidate will have prior experience in...

  • Part Time Clubhouse Food and Beverage Lead Partner

    2 days ago

    Ottawa, Ontario, Canada Brookstreet Hotel Part time

    The Ironstone Lead Partner will assist and direct food and beverage partners in providing sensational experiences for our guests. Reports To: Clubhouse Food and Beverage Manager Qualifications: Excellent communication skills Proven leadership skills Experience in working in Food and Beverage Experience with Microsoft suite (excel, outlook, word,...

  • Clubhouse Food and Beverage Talent Leader

    2 days ago

    Ottawa, Ontario, Canada Brookstreet Hotel Full time

    As Ottawa's leading public golf club, experience a final design collaboration between Robert Trent Jones, Jr. and Sr. Our remarkable course combines the superior layout with the singular natural beauty of the Ottawa area. The result is a space that holds the distinction of being home to PGA events, as well as a qualified wildlife sanctuary. It's this...

  • Food and Beverage Services Lead

    3 days ago

    Ottawa, Ontario, Canada Trestle Brewing Co. Full time

    Job DescriptionThe Front of House Manager will play a pivotal role in driving business growth and customer satisfaction by delivering exceptional service, creating memorable experiences, and fostering a positive work environment.This individual will collaborate closely with the senior management team to develop strategic plans, optimize processes, and...

  • Wholesale Beverage Logistics Coordinator

    2 days ago

    Ottawa, Ontario, Canada G&G Beverage Distributors Full time

    G&G Beverage Distributors, a prominent beverage distributor, is hiring a talented Maintenance/Warehouse Worker. This critical role involves ensuring the efficient operation of our warehouse and maintenance teams, supporting daily deliveries, and handling inventory management.The successful candidate will possess a strong background in maintenance/warehouse...

  • Head of Food and Beverage

    6 days ago

    Ottawa, Ontario, Canada Pursuit Collection Full time

    Culinary Team Leader:We are seeking a highly experienced and skilled Executive Chef to join our culinary team at Grouse Mountain Lodge. As the head of food and beverage operations, you will be responsible for leading a team of chefs, cooks, and kitchen staff to deliver exceptional dining experiences for our guests. This is a fantastic opportunity for a...

  • Beverage Wholesaler Maintenance/Warehouse Worker

    3 days ago

    Ottawa, Ontario, Canada G&G Beverage Distributors Full time

    Beverage Wholesaler Maintenance/Warehouse WorkerG & G Beverage Distributors, Inc. is a proud distributor of beers, craft beers, and ciders throughout New Haven, Fairfield, Litchfield, and Hartford County. Based in Wallingford, CT, we are seeking a full-time career-minded Maintenance/Warehouse Worker to support our Warehouse/Operations Teams.G & G is a...

  • Food and Beverage Supervisor

    3 days ago

    Ottawa, Ontario, Canada Lora Bay Full time

    About the RoleThis is an exciting opportunity to join our team as a Food & Beverage Server and Supervisor at Lora Bay Golf Club. As a key member of our food service team, you'll be responsible for ensuring seamless operations, managing staff, and exceeding customer expectations.The successful candidate will have:Previous experience in fine dining or a...

  • Assistant Outlet Manager

    4 weeks ago

    Ottawa, Ontario, Canada Accor Hotels Full time

    Company DescriptionLocated in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Assistant Outlet Manager.What is in it for you:- Wonderful company culture - our colleagues are at the heart of all that we do- Food & Beverage discount of 50% in our...

  • Food & Beverage Supervisor (Evening) | Valhalla Hotel & Conference Centre

    4 weeks ago

    Ottawa, Ontario, Canada Valhalla Inn Full time

    Job Description:As a Food & Beverage Supervisor, you will be responsible for providing evening supervision in our Skal Restaurant. You will work closely with the entire Food and Beverage team to ensure a successful experience for our guests.This important position requires an energetic, self-motivated leader who can create outstanding guest experiences and...

  • Food and Beverage Operations Manager

    7 days ago

    Ottawa, Ontario, Canada Legends Full time

    Job OverviewThe Concessions Floor Supervisor is a critical role within the Legends team, responsible for ensuring exceptional guest experiences during live events. This position requires strong leadership skills, excellent communication abilities, and a keen eye for detail.Key ResponsibilitiesMotivate staff to deliver outstanding service and sales...

  • Assistant Restaurant Manager

    6 days ago

    Ottawa, Ontario, Canada SSP Deutschland GmbH Full time

    Join our team as an Assistant Restaurant Manager at Urban Crave- Competitive Annual Salary $50,000 - $55,000- Quarterly Bonus Potential- End of fiscal year Super Bonus potential- RRSP Matching- Free Employee ParkingThe Assistant Restaurant Manager has the very important job of partnering with the Restaurant General Manager on leading the restaurant team. Our...

  • Director of Food Service

    7 days ago

    Ottawa, Ontario, Canada COMPASS GROUP CANADA Full time

    About YouWe're looking for a highly skilled and experienced leader who can take charge of our food and beverage operations.You'll have a proven track record of success in managing high-volume food and beverage operations, with a strong focus on customer satisfaction and employee engagement.Strong leadership skills with the ability to coach, mentor, and...

  • Operations Coordinator

    2 days ago

    Ottawa, Ontario, Canada G&G Beverage Distributors Full time

    G&G Beverage Distributors is seeking a motivated and detail-oriented Warehouse Draft Associate to join our team. In this role, you will be responsible for ensuring the efficient and effective operation of our draft equipment, including inspecting and maintaining draft systems, ordering and tracking draught equipment, delivering and collecting draft...