Credit and Collections Specialist

1 day ago

Mississauga, Canada Pivotal HR Full time

Credit and Collections Specialist Our client a leader in their industry is currently searching for a Credit and Collections Specialist.  This is an onsite role located in Mississauga. This position will be collaborating with the Sales, Finance, and Operations teams, the Credit & Collections Specialist is responsible for overseeing credit risk, evaluating new customer accounts, managing delinquent receivables, and delivering precise financial reports to leadership. This role suits a proactive, detail-focused individual who excels in a dynamic setting and balances strong relationship management with financial diligence. RESPONSIBILITIES: Credit Management Review and evaluate new customer credit applications and financials. Set, monitor, and adjust credit limits based on company policies and risk. Maintain current and accurate credit files and documentation. Recommend credit holds or changes to manage exposure. Collections & Accounts Receivable Monitor A/R aging and proactively follow up on overdue accounts. Resolve payment issues through effective communication with customers. Coordinate with Sales and Operations to address billing or delivery disputes. Negotiate payment plans balancing customer relationships and cash flow. Provide weekly A/R updates and collection summaries to management. Reporting & Analysis Track collection KPIs and analyze payment trends. Support month-end close through account reconciliations and A/R reporting. Assist with audits and provide data to Finance as needed. Align with Sales on customer credit status and terms. Partner with Accounting for accurate posting and payment application. QUALIFICATIONS & REQUIREMENTS: Post-secondary education in Accounting, Finance, or Business preferred. Credit or Collections designation (CCP, CIC) considered an asset. 3–5 years’ experience in credit, collections, or accounts receivable. Background in manufacturing or distribution environments preferred. Strong knowledge of credit analysis, AR procedures, and collection practices.

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