Credit & Collections Specialist

Credit & Collections Specialist

Location: Mississauga, ON

Compensation: Competitive Base Salary + Comprehensive Benefits

Analyze. Communicate. Protect.

Are you a detail-oriented finance professional who thrives on balancing strong relationships with financial precision? Weston Forest is seeking a Credit & Collections Specialist to manage customer credit risk and ensure timely collection of accounts receivable in alignment with our financial health and cash flow objectives.

In this role, you'll work closely with Sales, Finance, and Operations teams to assess credit exposure, monitor accounts, and maintain positive customer relationships — all while protecting the company's financial interests.

Why You'll Love This Role

• Play a key role in ensuring Weston Forest's strong cash flow and financial stability.
• Build and maintain professional relationships with valued customers across North America.
• Collaborate cross-functionally with Sales, Operations, and Finance to resolve issues efficiently.
• Gain exposure to credit risk management, analytics, and reporting in a dynamic industry.

What You'll Do

Credit Management

• Review and assess new customer credit applications, trade references, and financial data.
• Establish and monitor credit limits in accordance with company policies and risk tolerance.
• Maintain accurate, up-to-date customer credit files and documentation.
• Recommend credit holds, adjustments, or account reviews as needed.

Collections & Accounts Receivable

• Monitor AR aging reports and proactively follow up on overdue accounts.
• Communicate with customers to resolve payment issues and discrepancies.
• Partner with Sales and Operations to address billing or delivery concerns impacting payments.
• Negotiate payment plans when necessary to balance customer relationships and company goals.
• Prepare and distribute weekly AR status reports for management review.

Reporting & Analysis

• Track key collection metrics and identify payment trends.
• Support month-end close by reconciling customer accounts and preparing summaries.
• Assist with internal and external audits and provide data analysis as needed.

Cross-Functional Collaboration

• Work closely with Sales to align on customer credit status and payment terms.
• Partner with Accounting to ensure accurate posting of payments.
• Provide insights to improve internal processes and reduce disputes.

What We're Looking For

Education & Certification

• Post-secondary education in Accounting, Finance, or Business Administration preferred.
• Credit or collections certification (e.g., CCP, CIC) is an asset.

Experience

• 3–5 years of experience in credit, collections, or accounts receivable roles.
• Experience in manufacturing or distribution environments preferred.
• Solid understanding of credit analysis and collection best practices.

Technical Proficiency

• Proficient in Microsoft Excel and ERP systems (e.g., Great Plains, TallyWorks, or equivalent).
• Comfortable with financial reporting and data management tools.

Core Competencies

• Credit Risk Management
• Relationship Building & Negotiation
• Problem Solving & Analytical Thinking
• Communication & Professionalism
• Financial Accuracy & Accountability
• Collaboration & Teamwork

What's In It For You

• Competitive salary and benefits package.
• Opportunities for professional growth within a respected, people-first organization.
• Collaborative environment built on trust, integrity, and teamwork.
• Access to leadership and mentorship across the organization.

Who We Are

Founded in 1953 as a family business, Weston Forest has grown into a dynamic organization with a strong North American presence. We specialize in distributing and manufacturing products for the Industrial and Construction sectors across the continent.

At Weston Forest, our Vision is simple: to be the right partner for our employees, customers, and suppliers. Collaboration drives everything we do — focusing on building lasting relationships rather than transactions.

Our Mission: to anticipate and respond to stakeholder needs with impactful, innovative solutions that create value and trust.

Our Values guide us every day:

• Entrepreneurial Spirit – Always striving to improve and innovate.
• Integrity – We honor our commitments.
• Growth – We foster personal and professional development.
• Partnership – We measure success by the success of others.
• Community – We build more than businesses; we build communities.
• People – While results matter, people matter more.

Equal Opportunity Employer

Weston Forest Products, is proud to be an equal opportunity employer. We are committed to providing employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or veteran status, in accordance with all applicable federal, state, and local laws. The Company fully complies with all applicable EEO laws governing non-discrimination in every location where we operate. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Employment with the Company may be contingent upon the successful completion of a background check, drug screening, signing of an employment agreement, or other requirements as determined by the Company. We are dedicated to maintaining a workplace free from unlawful harassment. Any form of harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, or veteran status is strictly prohibited. Any behavior that interferes with an employee's ability to perform their job duties will not be tolerated.

Disclaimer

The statements above are intended to describe the general nature and level of work expected of individuals assigned to this role. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Employees may be required to perform duties outside of their typical responsibilities as needed.