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Product Support Specialist
2 hours ago
Global IndustrialCorporate OverviewFor over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.Key ResponsibilitiesServe as an intermediary between the sales force and our suppliers and manufacturersProvide resolutions to product related questions for our sales staffCommunicate with with product managers and vendors to source special products and pricing quotesBe a technical expert on your assigned product line(s) to provide accurate and rapid assistanceWork as part of a collaborative teamCompetencies and skills1-2 years experience in customer service, sales support or related business experienceSkilled at interpreting and distilling complex or technical information for othersAbility to prioritize work in a fast paced environment, handle multiple tasks and work under time constraintsOutstanding oral and written communication skillsExcellent PC skills required in Microsoft OfficeStrong problem-solving and organizational skillsBachelor's Degree is a plus but not requiredIndustrial equipment product knowledge a plus
