Sales Support Specialist

3 days ago

Richmond Hill, Canada Electrical & Automation Industry Careers Full time

**Sales Support Specialist**

Are you looking to grow your career with a dynamic sales team? Do you have a passion for problem solving and creative thinking? Liteline needs someone like you

**A little bit about us **

Founded in 1979, Liteline Corporation is Canada’s leading and largest privately held lighting manufacturer. We specializes in LED lighting for North American residential and commercial markets. With over 130 employees, Liteline is poised for strategic growth for years to come

With 40 years of dedicated Customer Service behind us we are expanding our Customer Service Team and are looking for enthusiastic, thoughtful, problem solvers to propel us into the future. If you enjoy a fast paced, never a dull moment kind of environment then this role might be for you

**A little bit about you **

Reporting directly to the Customer Service Manager and supported by a dedicated team of customer care professionals, the Sales Support Specialist, will be responsible for:

- Identifying customer needs and recommending the best lighting solutions for their design
- Processing all incoming orders according to product availability/lead times and delivery schedules.
- Performing order entry and reverse entry processes
- Providing customers with product availability, pricing information, shipping, and other customer queries
- Responding to customer inquiries; escalating to appropriate internal stakeholder(s) as required
- Researching delivery and/or invoicing discrepancies as well as quality concerns; working with the customer on a resolution
- Collaborating with our Sales, Warehouse and Production teams to meet project deliverables
- Following up with customers to ensure their needs have been met and are satisfied at the end of the transaction

**Requirements**:

- 3+ years of customer service-related experience
- Post-secondary education is preferred.
- Strong skills in Office Suite (Word, Excel) and prior exposure to inventory management systems.
- Demonstrated ability to multi-task using good judgement to exceed customer expectations.
- Capacity to stay calm under pressure to achieve optimal results.
- Shows resilience in a fast paced ever changing environment.
- Willing to ask questions to find the answers you need.
- Strong relational and influential skills.
- Strong problem identification and resolution skill.
- Positive team attitude and ability to prioritize your work.
- Strong work ethic and positive team attitude.

**Why work with us**:

- Competitive pay commensurate with qualifications and experience
- In-house training and all the support you need to succeed.
- An opportunity to be part of an innovative, growing organization that supports learning and development.
- Complete benefits plan after three months of service, including: Comprehensive insurance (medical, dental and life)
- Partial company match on employee contributions towards company group RRSP.

**How to apply**:

  • Sales Support Specialist

    2 days ago

    richmond hill, Canada Liteline Full time

    Are you looking to grow your career with a dynamic sales team? Do you have a passion for problem-solving and creative thinking? Liteline needs someone like you!With over 45 years of dedicated customer service, we’re expanding our Customer Service Team and looking for enthusiastic, thoughtful problem-solvers to help propel us into the future. If you enjoy a...

  • Sales Support Specialist

    7 hours ago

    Richmond Hill, Canada Liteline Full time

    Are you looking to grow your career with a dynamic sales team? Do you have a passion for problem-solving and creative thinking? Liteline needs someone like you! With over 45 years of dedicated customer service, we’re expanding our Customer Service Team and looking for enthusiastic, thoughtful problem-solvers to help propel us into the future. If you enjoy...

  • Call Center Support Specialist

    1 day ago

    Richmond Hill, Canada Boston Pizza International, Inc. Full time

    Boston Pizza International has been recognized as one of Canada’s 50 Best Managed Companies since 1994. Serving more than 40 million guests annually, Boston Pizza International Inc. is Canada’s No. 1 casual dining brand with more than 380 restaurants in Canada and more than $1 billion in sales. Boston Pizza has for decades enjoyed a significant takeout...

  • technical sales specialist

    4 weeks ago

    Richmond Hill, Canada Government of Canada - Central Full time

    Overview Languages: English Education Bachelor's degree Civil engineering, other Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Metal product fabrication industry Construction Responsibilities Estimate costs of installing equipment Estimate or quote prices,...

  • technical sales specialist

    4 weeks ago

    Richmond Hill, Canada Government of Canada - Central Full time

    Overview Languages: English Education Bachelor's degree Civil engineering, other Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Metal product fabrication industry Construction Responsibilities Estimate costs of installing equipment Estimate or quote prices,...

  • technical sales specialist

    1 week ago

    Richmond Hill, Canada Government of Canada - Central Full time

    Overview Languages: English Education Bachelor's degree Civil engineering, other Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Metal product fabrication industry Construction Responsibilities Estimate costs of installing equipment Estimate or quote prices,...

  • Sales Specialist

    4 weeks ago

    Richmond Hill, Canada Brand Momentum Full time

    Join to apply for the Sales Specialist role at Brand Momentum 6 days ago Be among the first 25 applicants Role Overview We are seeking a dynamic and sales-focused professional to join our team as a Territory Sales Specialist. In this role, you will be responsible for driving retail sales performance within an assigned territory by visiting two retail...

  • Sales Specialist

    4 weeks ago

    Richmond Hill, Canada Brand Momentum Full time

    Join to apply for the Sales Specialist role at Brand Momentum 6 days ago Be among the first 25 applicants Role Overview We are seeking a dynamic and sales-focused professional to join our team as a Territory Sales Specialist. In this role, you will be responsible for driving retail sales performance within an assigned territory by visiting two retail...

  • technical sales specialist

    1 week ago

    Richmond Hill, Ontario, Canada Yarl Metal Fabrications Full time $60,000 - $80,000 per year

    Education:Expérience:EducationBachelor's degreeCivil engineering, otherWork settingMetal product fabrication industryConstructionTasksEstimate costs of installing equipmentEstimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery datesOversee the preparation of sales and ordersPrepare sales or other contractsPromote...

  • Network Support Specialist

    2 weeks ago

    Richmond Hill, Canada Onico Solutions Full time

    The Network Support Specialist/spécialiste réseau is responsible for the configuration, testing and technical support of equipment used to deliver services to our client’s business customers. In this role, the network specialist is required to interact daily with our customers to both configure the services provided in the contract and resolve technical...