Sales Support Specialist

15 hours ago

Richmond Hill, Canada Electrical & Automation Industry Careers Full time

**Sales Support Specialist**

Are you looking to grow your career with a dynamic sales team? Do you have a passion for problem solving and creative thinking? Liteline needs someone like you

**A little bit about us **

Founded in 1979, Liteline Corporation is Canada’s leading and largest privately held lighting manufacturer. We specializes in LED lighting for North American residential and commercial markets. With over 130 employees, Liteline is poised for strategic growth for years to come

With 40 years of dedicated Customer Service behind us we are expanding our Customer Service Team and are looking for enthusiastic, thoughtful, problem solvers to propel us into the future. If you enjoy a fast paced, never a dull moment kind of environment then this role might be for you

**A little bit about you **

Reporting directly to the Customer Service Manager and supported by a dedicated team of customer care professionals, the Sales Support Specialist, will be responsible for:

- Identifying customer needs and recommending the best lighting solutions for their design
- Processing all incoming orders according to product availability/lead times and delivery schedules.
- Performing order entry and reverse entry processes
- Providing customers with product availability, pricing information, shipping, and other customer queries
- Responding to customer inquiries; escalating to appropriate internal stakeholder(s) as required
- Researching delivery and/or invoicing discrepancies as well as quality concerns; working with the customer on a resolution
- Collaborating with our Sales, Warehouse and Production teams to meet project deliverables
- Following up with customers to ensure their needs have been met and are satisfied at the end of the transaction

**Requirements**:

- 3+ years of customer service-related experience
- Post-secondary education is preferred.
- Strong skills in Office Suite (Word, Excel) and prior exposure to inventory management systems.
- Demonstrated ability to multi-task using good judgement to exceed customer expectations.
- Capacity to stay calm under pressure to achieve optimal results.
- Shows resilience in a fast paced ever changing environment.
- Willing to ask questions to find the answers you need.
- Strong relational and influential skills.
- Strong problem identification and resolution skill.
- Positive team attitude and ability to prioritize your work.
- Strong work ethic and positive team attitude.

**Why work with us**:

- Competitive pay commensurate with qualifications and experience
- In-house training and all the support you need to succeed.
- An opportunity to be part of an innovative, growing organization that supports learning and development.
- Complete benefits plan after three months of service, including: Comprehensive insurance (medical, dental and life)
- Partial company match on employee contributions towards company group RRSP.

**How to apply**:

  • Sales Support Specialist

    3 weeks ago

    Richmond Hill, Canada Liteline Full time

    Are you looking to grow your career with a dynamic sales team? Do you have a passion for problem-solving and creative thinking? Liteline needs someone like you! With over 45 years of dedicated customer service, we're expanding our Customer Service Team and looking for enthusiastic, thoughtful problem-solvers to help propel us into the future. If you enjoy a...

  • Sales Support Specialist

    3 hours ago

    Richmond Hill, Canada Liteline Full time

    Are you looking to grow your career with a dynamic sales team? Do you have a passion for problem-solving and creative thinking? Liteline needs someone like you! With over 45 years of dedicated customer service, we’re expanding our Customer Service Team and looking for enthusiastic, thoughtful problem-solvers to help propel us into the future. If you enjoy...

  • Growth-Oriented Sales Support Specialist

    3 hours ago

    Richmond Hill, Canada Liteline Full time

    A leading Canadian lighting manufacturer is seeking a Sales Support Specialist in York Region. This role involves handling customer inquiries, performing order processes, and collaborating with teams to ensure customer satisfaction. Ideal candidates have at least 3 years of customer care experience, excellent communication skills, and a proficiency in...

  • technical sales specialist

    18 minutes ago

    Richmond Hill, Canada Government of Canada - Central Full time

    Overview Languages: English Education Bachelor's degree Civil engineering, other Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Metal product fabrication industry Construction Responsibilities Estimate costs of installing equipment Estimate or quote prices,...

  • Cloud Sales Specialist

    2 weeks ago

    Richmond Hill, Canada Sentia Solutions Inc. Full time

    **Company Description**: - Data Centre and Virtualization - Data Protection - Managed Support - Hosted and Cloud - Networking and Security Sentia is seeking a dynamic and results-driven **Cloud Sales Specialist** to join our fast-paced sales team. As a Cloud Sales Specialist/Representative, you will play a critical role in driving the growth of our cloud...

  • Network Support Specialist

    58 seconds ago

    Richmond Hill, Canada Onico Solutions Full time

    The Network Support Specialist/spécialiste réseau is responsible for the configuration, testing and technical support of equipment used to deliver services to our client’s business customers. In this role, the network specialist is required to interact daily with our customers to both configure the services provided in the contract and resolve technical...

  • Network Support Specialist

    3 weeks ago

    Richmond Hill, Canada Onico Solutions Full time

    The Network Support Specialist/spécialiste réseau is responsible for the configuration, testing and technical support of equipment used to deliver services to our client’s business customers. In this role, the network specialist is required to interact daily with our customers to both configure the services provided in the contract and resolve technical...

  • Network Support Specialist

    3 hours ago

    Richmond Hill, Canada Onico Solutions Full time

    The Network Support Specialist/spécialiste réseau is responsible for the configuration, testing and technical support of equipment used to deliver services to our client’s business customers. In this role, the network specialist is required to interact daily with our customers to both configure the services provided in the contract and resolve technical...

  • Sales Specialist

    2 weeks ago

    Richmond Hill, Canada Bouclair Full time

    **Become part of our team and we'll make you feel right at home!** We design beautiful product and care about creating in-store and online shopping experiences that inspire our customers. We are committed to creating an environment where our people can grow professionally and personally. We welcome anyone that wants to be part of a team of like-minded...

  • Sales Specialist

    16 hours ago

    Richmond Hill, Canada Bouclair Full time

    **Become part of our team and we'll make you feel right at home!** We design beautiful product and care about creating in-store and online shopping experiences that inspire our customers. We are committed to creating an environment where our people can grow professionally and personally. We welcome anyone that wants to be part of a team of like-minded...