Director, Cloud Solutions

2 days ago

Toronto, Canada Softchoice Full time
Why you’ll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

The impact you will have:

The Director, Cloud Solutions will bring a combination of people management experience, agile program management experience, and a demonstrated passion for customer experience and satisfaction. The Director, Cloud Solutions owns public and hybrid cloud professional services portfolio and product management and will be responsible for effectively landing our offers and services in market. In addition to Product Management of existing offers, incubation and launch of our most critical services will be a core responsibility.

You will also manage all direct reports from the Cloud Solution Development Team by managing day-to-day solution development operations, will own the cloud professional solutions portfolio, and be responsible for integration and efficacy between Services, Architecture, Solutions & Vendors of our in-market services. The Director, Cloud Solutions will also be responsible for ensuring the services delivery teams have the guidance they need to enable delivery of the solutions. As part of our Go To Market leadership team, enabling our Pre-Sales and Specialty Sales leadership and the associated teams will be a core role responsibility. This includes working with cross-functional teams in Marketing and GTM to deliver leads and targets to our pre-sales and sales organizations. Finally, the Director, Cloud Solutions will also support the Solutions and Alliances Leadership team with analysis required to make informed prioritization decisions as well as estimate work stream timeframes and associated resource costs for projects workstreams assigned.

What you’ll do:

  • Team Leadership
  • Manage a team of professionals and their assigned workstreams and priorities.
  • Provide experience-based input to the direction of Softchoice’s Cloud services strategy and help to shape the future our cloud services business.
  • Lead by example required team interactions with Softchoice LOBs such as Sales, Specialty Sales, Cloud Presales Architecture, Category Leadership, AI, Services, and others.
  • Conduct personal development planning for team members with support and alignment to overall cascaded goals.

  • Services and PreSales Support and Enablement:
    • Manage workstreams to support providing of presales guidance for the cloud solutions portfolio.
    • Lead team efforts with Sales and Presales to enable the selling of solutions offerings in development or already generally available.
    • Win buy-in and alignment with key leaders in Pre-Sales, Specialty Sales, Category, and Services leadership teams to ensure effectiveness in execution of solution launch
    • Manage and ensure delivery of enablement plan to presales and services.



  • Cloud Solution Development and Technical Vendor Management
    • Manage Solution/Product development by implementing agile and product management methodologies providing direction including setting expectations, delegating, and collecting deliverables from direct and indirect reports.
    • Lead cross-functional teams to align to sales and delivery enablement, preview client acquisition for the New Service Introduction (NSI) processes for solutions development regarding Softchoice’s services offerings.
    • Maintain activity tracking and metrics as well as reporting of such information to the rest of the business
    • Lead go to market activities with the draft creation of or approval of marketing and presentation materials, working with solutions marketing team to refine messaging and marketing materials.
    • Support the acquisition of client opportunities that include cutting edge alignment within cloud solutions development or for highly custom & complex customer opportunities to be cloud as an SME on our cloud solutions portfolio.
    • Work with representatives from categories to align with vendor partners on programs and solution releases and associated go to market activities as the representative of Softchoice for relevant portfolio considerations.

What you’ll bring to the table:

  • Demonstrable experience with product management, innovation and or go to market leadership principals
  • Go to market experience with existing and newly deployed services
  • People leadership and direct management experience
  • Experience with business analysis, KPI identification and reporting.
  • 10+ years of relevant experience in Services or Development Management, application development, IT administration and or IT management, consulting, technical sales or sales leadership, professional services and/or software engineering will be rewarded
  • Demonstrated experience coaching direct reports and developing efficiency focused teamwork models

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com . We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 6349

EoE/M/F/Vet/Disability 

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