Customer Support Application Engineer-Specialist

6 days ago


Markham, Canada GE Renewable Energy Full time
Job Description Summary Grid Automation Customer Support Application Engineer-Specialist is responsible for designing, testing and commissioning of protection and control Panels for Generator Protection, Generator Excitation, Transformer Protection, Feeder Protection, Bus Protection, Line Protection System, Automation Panel, Telecom and SCADA System.

You will be reporting to CCS Engineering Manager/assigned Team Leader, you will define, design, and supports testing of Protection, Panels, RTU Panels, Telecom and Scada panels and associated site services activities, in close collaboration with Operations leader and Project Management Leader. Job Description

Essential Responsibilities

  • Analyzing customer applications/specifications and designing protection and control panel mechanical layout, single line diagram, schematic diagram, power diagram, control diagram and Bill of Materials, engineering instruction, wiring drawing, wire list, wire tags to fulfill user specifications and requirements using Autocad/Ebase/Oracle
  • Take full responsibility to assigned projects with minor support from Senior Lead Application Engineer
  • Perform engineering studies and analyses such as short circuit studies, protective device coordination, load flow, motor starting, etc.
  • Designing control logic solutions to meet customer requests that may include complex control schemes such as Transfer schemes, Synchronizing schemes and Auto-restoration schemes
  • Testing of customized Protection and Control solutions both in house and at customer installations
  • Provide field support up to and including commissioning of new applications.
  • Analyze and troubleshoot field cases involving GE Multilin Protection and Control products.
  • May require travel up to 10% of the time depending on projects assigned.
  • Provide training/peer check/design support to other members of the team.
  • Have legal authorization to work in Canada and be aware that any offer of employment is conditioned upon the successful completion of a pre-employment verification.

Qualifications Required

  • University degree in Electrical Engineering
  • Minimum 3 years working experience in: panel design, analyzing and creation of single line diagram, schematic diagram, control diagram and power diagram related to relay protections and control using Autocad/Ebase with detailed knowledge of design, specifications and implementation in electrical generation, transmission, and distribution systems.
  • Knowledge of power systems, protection schemes and communication applications
  • Experience in designing power system control schemes (Transfer Schemes, Auto-restoration Schemes)
  • Experience in creation of test procedure and maintenance procedure related to factory and site testing and commissioning protection panel.
  • Experience in programming the GE Multilin family of relays, specifically the UR Family
  • Excellent understanding of theoretical bases for all major protection principles including Distance, Line Differential, Transformer Differential, Bus, Feeder, Generator and Large Motor protection.

Desired Characteristics

  • Experience in turn-key Protection and Control projects
  • Ability to apply advanced ideas in the technical engineering field to practical business problems.
  • Demonstrated team player, initiative to take the lead and mentoring of other members of the team.
  • Excellent interpersonal and communication skills and ability to work in a multicultural environment.
  • Customer focused
  • Demonstrated record in developing protection and control applications
  • Familiarity with standard work and documentation procedures of electrical utilities
  • Interdisciplinary experience including metering, communications, substation automation and integration
  • Ability to present training courses and write technical papers
  • Knowledge and experience with GE Digital Energy and 3rd Party Protection Relay products
  • Working knowledge with AutoCAD, EPLAN panel design tool
  • Strong understanding and experience with CSA, UL and CE requirements
  • Lean/6 Sigma Green belt or Black belt certification preferred
  • P.Eng Certified is an asset

Additional Information

Relocation Assistance Provided: No



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