Senior Specialist, Debt Solutions

7 days ago

Saint John, Canada Doane Grant Thornton LLP Full time
Who We Are

You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ over 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

As a Senior Specialist, Debt Solutions your responsibilities will include:

  • Responding promptly to initial contact from debtors by telephone, email, etc.
  • Conducting initial interviews and meetings with debtors, including doing the sign ups
  • Timely follow up on potential debtors
  • Input debtor documentation and workbook into firm software and prepare sign up documents
  • Review files for comparison and appropriateness
  • Ensure full compliance with the Bankruptcy and Insolvency Act and directives in the delivery of service
  • Building positive working relationships with debtors, referral sources, the Office of Superintendent (OSB) and all other stakeholders
  • Assess clients’ budget plans and financial goals
  • Deliver an excellent and empathetic experience for the clients
  • Communicating with clients, creditors and other third parties
  • Monitor the status and progress of debt relief options and filings
  • Review applications and inputting data into our computer system

Doane Grant Thornton

If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca

Think you’ve got what it takes to be a Senior Specialist, Debt Solutions? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick:

  • Minimum 3 – 5 years of experience in the Insolvency industry dealing directly with debtors, creditors, and industry stakeholders
  • Bilingual (French) would be an asset but not a requirement
  • College diploma in Business Administration or a related field preferred
  • Exceptional interpersonal skills to relate with clients and liaise with team members
  • Ability to be an articulate and versatile communicator, both written and verbal
  • High computer literacy including the ability to learn new programs and previous experience using Microsoft Office (Outlook, Excel, Word)
  • Excellent time management and organizational skills
  • Strong analytical and critical thinking skills
  • Ability to work independently

At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.

What's in it for you?

Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more

Our special culture shines through when we have the opportunity to connect in person. That’s why we’re working in a model where teams are required to be together in the office 4 days per week.

Are you ready to Discover Your Purple?

Doane Grant Thornton is committed to employment equity, human rights and respectful workplace principles throughout the life cycle of employment, including at the recruitment and hiring stages. We welcome applications from members of all equity deserving groups, including persons with disabilities, women, racialized and/or Indigenous applicants. Should you require accommodation in relation to the recruitment process, please notify us by emailing and we will work with you to meet your accommodation needs.

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