Managed Print Services Specialist

5 months ago

Saint John, Canada Xerox Full time

**About Xerox Holdings Corporation**

**Role Overview**:

Join our team as a Managed Print Services Specialist (MPSS) and become an integral part of shaping the document processes landscape in the fast-paced technology-driven printing industry. We're seeking dedicated individuals who are excited to make a meaningful impact and thrive in the dynamic world of digital printing solutions.

As a Managed Print Services Specialist, you'll be at the forefront of expanding Managed Print Services contracts within our existing client base and exploring new opportunities with non-Xerox customers. Your expertise in utilizing the Managed Print Services toolset and solutions will be instrumental in enhancing document processes for our clients.

**What you'll do**:

- Attain Active Devices Managed (ADM) targets for the assigned territory.
- Execute consistent sales activities for deals involving more than 15 units, including leading impactful calls such as Managed Print Services (MPS) Presentations, MPS Assessments, MPS Validation Meetings, and MPS Proposals.
- Develop and implement programs to generate and maintain an adequate pipeline of Managed Print Services leads.
- Collaborate, as needed, with Sales Executives and MPS Senior Consultants to effectively navigate MPS sales cycles.
- Work closely with sales teams to assist them in achieving their targets.
- Create comprehensive proposals, encompassing floor plans, current costs, and recommended future solutions.
- Utilize Xerox's Print Services Assessment tools to enhance solution recommendations.
- Stay updated on current and evolving technologies to incorporate into recommended solutions.
- Represent the sales function while ensuring adherence to company values, pricing, and sales policies, and achieving sales objectives.
- Generate innovative concepts, challenge existing perspectives, and gain stakeholder buy-in for the development of new offerings.
- Provide market insights to support Marketing in enhancing existing services or introducing new ones.
- Conduct initial financial analyses of solutions to showcase compelling financial benefits for both clients and Xerox.

**What you need to succeed**:

- Educational Background: A Bachelor's degree or equivalent experience is preferred, demonstrating your commitment to continuous learning and growth.
- Technology Expertise: Prior experience in technology hardware and services sales is highly preferred, showcasing your industry knowledge and readiness to hit the ground running.
- Exceptional Communication: Exhibit excellent verbal and written communication skills, as effective communication is at the heart of our success.
- Customer-Centric Approach: Demonstrate strong customer service skills and an innate ability to build rapport with clients, ensuring their needs are met and exceeded.
- Interpersonal Acumen: Showcase great interpersonal, negotiation, and presentation capabilities, enabling you to effectively engage with clients and colleagues.
- Self-Motivation: Possess personal drive and internal motivation, coupled with a relentless pursuit of high achievement in every endeavor.
- Collaborative Spirit: Display an ability to work effectively in a team-oriented environment, fostering a culture of collaboration and shared success.
- Innovation Mindset: Embrace a willingness to take calculated risks and explore innovative, new approaches to meet and exceed client expectations.
- Continuous Learning: Demonstrate a commitment to self-development and a thirst for expanding your knowledge about our clients and the ever-evolving technology landscape.
- Business Acumen: Proficiency in conducting client current state studies, along with business proposal writing skills and the capability to deliver compelling presentations to senior management.
- Relationship Building: Exhibit the ability to identify and cultivate effective relationships with key strategic decision-makers, paving the way for new selling opportunities.
- Proven Track Record: Highlight a proven track record of consistently achieving services revenue and related sales targets, coupled with outstanding customer satisfaction metrics.

**How we set you up for success**:

- Training Initiatives: Elevate your skills through our in-house training, online learning opportunities, and mentorship programs that nurture your professional growth.
- Performance Reviews: Receive regular individual performance reviews every six months, fostering continuous growth and development.

**What We Offer**:

At Xerox, we understand that attracting top talent requires more than just a job - it's about providing a fulfilling career experience. When you choose to join our team, you'll embark on a journey filled with opportunities, growth, and rewards.
- Competitive Compensation: Enjoy a competitive package with a base salary, commissions, and extra rewards for exceeding targets.
- Comprehensive Benefits: Access medical, dental, vision, and life insurance from day one to support your well-bein

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