Customer Service Ambassador
3 days ago
Welcome to a world of limitless possibilities as a Guest Services Agent at Fairmont Chateau Laurier in Ottawa, Canada
Key Responsibilities- Deliver exceptional service to internal and external guests
- Assist with tour check-ins and greet tour groups
- Generate reports for other departments
- Be a key member of the crisis & emergency team
- Register and checkout hotel guests
- Act as an ambassador of Fairmont Chateau Laurier
Fairmont Chateau Laurier is located in the heart of Ottawa's capital city, next door to the Parliament Buildings. As a leading luxury hotel, we offer a unique blend of history, culture, and modern amenities.
Why Work with Us?We offer a competitive salary of $23.86/hour, which includes:
- A full rate of pay with opportunities for advancement
- Wonderful company culture with a focus on teamwork and collaboration
- Food & Beverage discount of 50% in our restaurants
- Employee benefit card offering discounted rates worldwide
- Learning programs designed to sharpen your skills
To be successful as a Guest Services Agent, you will need:
- Fluency in both English and French
- Previous Front Desk Agent experience in a similar environment
- Excellent verbal and written communication skills
- The ability to handle cash effectively and accurately
Please note that this role requires standing during the entire shift and working in a very busy environment.
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