Hotel Supervisor

4 weeks ago


Lethbridge, Alberta, Canada Travelodge Lethbridge Full time
Job Summary

We are seeking a highly organized and detail-oriented Hotel Supervisor to join our team at Travelodge Lethbridge. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our hotel, including supervising staff, managing guest services, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance personnel.
  • Ensure that all guest rooms and public areas are clean and well-maintained.
  • Manage guest complaints and resolve issues in a professional and courteous manner.
  • Assist with the recruitment and training of new staff members.
  • Maintain accurate records and reports, including guest feedback and staff performance.
Requirements
  • 1-2 years of experience in a supervisory role in the hotel industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

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