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Bilingual Customer Service Representative
2 months ago
About the Role:
We are seeking a highly skilled and customer-focused individual to join our team as a Bilingual Customer Service Representative. As a key member of our Customer Contact Centre, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and concerns in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and up-to-date information about our products and services
- Identify and address customer needs, providing customized solutions and recommendations
- Collaborate with internal teams to resolve complex customer issues
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Proficiency in multiple languages, including English and French
What We Offer:
- A comprehensive benefits package, including health, dental, and vision coverage
- A competitive salary and bonus structure
- Opportunities for professional growth and development
- A dynamic and inclusive work environment
About Scotiabank:
Scotiabank is a leading bank in the Americas, committed to helping our customers, their families, and their communities achieve success through a broad range of advice, products, and services. We value diversity and inclusion, and are committed to creating an inclusive and accessible environment for all employees.