IT Technical Support Specialist
4 weeks ago
We are seeking an experienced IT Infrastructure Technician to join our team at F12. As a key member of our team, you will be responsible for providing technical assistance and support to our clients while executing preliminary installs, moves, adds, and changes.
Key Responsibilities- Deploy network hardware and PCs using standard configuration
- Image and deploy PCs to match quotes and client expectations
- Ensure warranties are applied, and applications are properly licensed and transferred when applicable
- Maintain accurate timesheets and documentation using F12's tools
- Provide open communication to escalate out-of-scope issues to senior resources
- 1 year of experience in IT Help Desk/Support
- Comp TIA A+ certification (preferred)
- Valid 5-class driver's license
We offer a dynamic culture that champions diversity and inclusivity, fostering a respectful working environment. Our total rewards plan includes:
- Health Spending or RRSP Matching
- Three weeks vacation plus extra Flex Days
- Reimbursements for educational advancement and certifications
- Leadership development opportunities and growth coaching
We are an equal opportunity employer committed to building and maintaining a diverse workforce. If you require accommodation during the hiring process, please notify us in advance.
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