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Technical Systems Support Specialist

1 month ago

Surrey, British Columbia, Canada Saber Well Consulting Ltd. Full time

We are seeking a skilled Technical Systems Support Specialist to join our team at Saber Well Consulting Ltd.

About the Role

This is a full-time position with an estimated salary range of $55,000 - $65,000 per year, depending on experience. The successful candidate will be responsible for providing technical support and assistance to users across various systems and applications.

Key Responsibilities
  • Respond to user inquiries and troubleshoot technical issues related to computer hardware, software, and network connectivity.
  • Collaborate with internal stakeholders to resolve technical problems and implement solutions.
  • Develop and maintain knowledge of technical systems and applications to provide accurate and effective support.
  • Provide training and guidance to users on how to use technical systems and applications.
  • Maintain accurate records of technical issues and resolutions.
Requirements
  • Secondary (high) school graduation certificate is required.
  • Experience in a technical support role is an asset.
Preferred Qualifications
  • Post-secondary education in a related field such as computer science or information technology.
  • CompTIA A+ certification or equivalent experience.
Working Environment

The selected candidate will work 35 hours per week in a fast-paced environment with multiple priorities.