Medical Office Support Specialist

4 weeks ago


Prince George, British Columbia, Canada Accent Dental Full time

We are seeking a highly organized and detail-oriented Medical Office Support Specialist to join our team at Accent Dental. In this role, you will be responsible for providing exceptional customer service to our patients and their families.

Key Responsibilities
  • Greeting and Directing: Greet patients and visitors, and direct them to the appropriate contact or service area.
  • Information Provision: Provide basic information to clients and the public, including office hours, services offered, and other relevant details.
  • Customer Service: Obtain and process information required to provide customer service, including answering phone calls, responding to emails, and resolving issues.
  • Switchboard Operations: Operate the switchboard or telephone system, including answering and directing calls, and taking messages.
  • Office Administration: Maintain accurate and up-to-date records and logs, including scheduling appointments, managing patient information, and performing data entry tasks.
  • Financial Transactions: Receive and issue payments, and perform basic bookkeeping tasks as needed.

Requirements

  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a medical office setting.


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