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Medical Office Support Professional
1 month ago
We are seeking a highly organized and detail-oriented Medical Office Support Professional to join our team at Accent Dental. In this role, you will be responsible for providing exceptional customer service to our patients and their families.
Key Responsibilities:- Greeting and Directing: Greet patients and visitors, and direct them to the appropriate contact or service area.
- Information Provision: Provide basic information to clients and the public, including office hours, services offered, and other relevant details.
- Customer Service: Obtain and process information required to provide customer service, including answering phone calls, responding to emails, and resolving issues in a timely and professional manner.
- Switchboard Operations: Operate the switchboard or telephone system, answering and directing calls as needed.
- Office Administration: Order office supplies, maintain work records and logs, and perform basic bookkeeping tasks.
- Scheduling and Confirmations: Schedule and confirm appointments, and maintain accurate records of patient appointments and interactions.
This is a permanent position, working 40 hours per week in a fast-paced medical office environment. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.