Technical Support Specialist

4 weeks ago

Mississauga, Ontario, Canada Canadian home theater and automotive Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at Canadian home theater and automotive. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and ensuring that their computer systems are running smoothly.

Key Responsibilities:
  • Respond to customer inquiries and provide technical support via phone, email, or in-person.
  • Diagnose and resolve technical issues with computer hardware and software.
  • Provide training and guidance to customers on how to use our products and services.
  • Collaborate with other teams to resolve complex technical issues.
  • Document and maintain accurate records of customer interactions and technical issues.
Requirements:
  • College diploma or equivalent in a related field.
  • 1-2 years of experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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