Clinical Unit Coordinator

3 weeks ago

Vancouver, British Columbia, Canada PHSA Full time

Unit Clerk, Radiation Oncology

BC Cancer

Provincial, BC

This position is part of Provincial Programs. This role involves remote work; however, this position must be within the vicinity of a regional BC Cancer Centre to work on-site as required.

As the first friendly face on the unit, you are regularly recognized by your colleagues for your genuine balance of keen observation skills, compassionate communications, and enviable organizational talent. You have a natural gift of managing the day-to-day while daring to imagine new processes to streamline, clarify, and keep the focus on what's most important: the people.

What You'll Do:

  • Transcribe and process clinician orders by completing and forwarding requisitions for tests or services, using the electronic health record system to schedule tests or services with the appropriate departments/processes; return appointments, appointments of various types, and related data into the electronic health record, and communicates various information according to procedure.
  • Organize diagnostic and therapeutic services for patients by co-ordinating numerous interrelated appointments. Prepares and communicates related instructions to patients in person, by telephone, by mail or virtually.
  • Gather patient information for medical appointments to assist in facilitating an efficient patient flow. Requests, receives, and transports patient information to designated clinical areas. Prepares documents for clinical teams and patients.
  • Perform a variety of receptionist duties such as greeting and registering patients and supporting wayfinding, answering the telephone/switchboard, and responding in person to triage inquiries, relaying verbal and written messages.

What You Bring:

Qualifications:

  • Grade 12, medical terminology, and graduation from a recognized Nursing Unit Clerk Program plus one year's recent, related experience or an equivalent combination of education, training, and experience.

You have:

  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to keyboard 40 wpm.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Ability to utilize a variety of computer software applications.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • Knowledge of social, economic, political, and historical realities impacting Indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What We Bring:

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC's largest employers with province-wide programs, services, and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accrual.
  • PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Location: Provincial Position which involves remote work; however, the candidate must be within the vicinity of a regional BC Cancer Centre to work on-site as required.

Applications will be accepted until position is filled.

Hours of Work: Monday-Friday; 0700-1500 or as operationally required.

What We Do:

BCC provides comprehensive cancer control for the people of British Columbia.

BCC is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority plans, manages, and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs:

PHSA and BCC are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background, and experience, and value a safe, inclusive, and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments' unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

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