Unit Clerk, Oncology Clinic

1 month ago


Vancouver, British Columbia, Canada BC Cancer Full time
As a collaborative member of the health care team, performs a variety of clerical duties related to the operation of the Program Area or Unit, such as booking and coordinating appointments, diagnostic tests and procedures, processing clinician orders, preparing requisitions and reception duties. Maintains a safe environment for patients, families and staff by adhering to safety policies and standards and emergency procedures.

Responsibilities include:

Transcribe and process clinician orders by completing and forwarding requisitions for tests or services, using the electronic health record system to schedule tests or services with the appropriate departments/processes; return appointments, appointments of various types and related data into the electronic health record, and communicates various information according to procedure.

Organize diagnostic and therapeutic services for patients by co-ordinating numerous interrelated appointments. Prepares and communicates related instructions to patients in person, by telephone, by mail or virtual.

Gather patient information for medical appointments to assist in facilitating an efficient patient flow. Requests, receives and transports patient information to designated clinical area. Prepares documents for clinical team and patient.

Perform a variety of receptionist duties such as greeting and registering patients and supporting way finding, answering the telephone/switchboard and responding in person by triage inquiries, relaying verbal and written messages.

Participate in the onboarding and orientation of staff through methods such as demonstrating work procedures and answering related queries. Supports student clinical practicums as required.

Qualifications include:

Grade 12, medical terminology, and graduation from a recognized Nursing Unit Clerk Program plus one (1) year's recent, related experience or an equivalent combination of education, training and experience.

Ability to communicate effectively both verbally and in writing.

Ability to deal with others effectively.

Physical ability to carry out the duties of the position.

Ability to keyboard 40 w.p.m.

Ability to organize work.

Ability to operate related equipment.

Ability to utilize a variety of computer software applications.

Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada.

Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports

Benefits include:

Comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.

Access to professional development opportunities, including +2,000 courses.

Annual statutory holidays (13) with generous vacation entitlement and accruement.

PHSA is a remote work friendly employer, welcoming flexible work options.

Access to WorkPerks, a premium discount program offering a wide range of local and national discounts.

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