Global After Sales
4 weeks ago
At ATS Automation, we're seeking a strategic operational leader to drive global after-sales and services for our Industrial Automation segment. As the VP, After Sales & Services, you'll be responsible for developing and implementing a strategic plan to drive consistent growth in our aftermarket portfolio. This role requires a strong background in sales, operations, and service/aftermarket leadership, with a focus on lean process management.
Key Responsibilities- Develop a strategic plan to drive growth in our aftermarket portfolio
- Maximize the efficiency of our internal and global services resources
- Lead the Front End and Back End of the Industrial Automation segment after-sales and service business
- Directly and through a matrixed team, articulate and deliver value-added service solutions to customers
- Develop and leverage customer feedback and KPIs to drive focused customer support
Requirements
- A minimum of 15 years' experience in sales, operations, and/or service/aftermarket leadership
- Previous experience working in the custom automation equipment business or preferred
- Excellent sales and customer relationship management skills
- Computer knowledge with programs such as Windows, Excel, Word, MS Outlook, and Adobe
Why ATS Automation?
- Be a part of an engaged, empowered, and innovative global workforce
- Offer a robust total rewards package, including competitive salaries, comprehensive health and dental benefits, and employee bonus
- Provide opportunities for professional growth and development through internal career opportunities and educational reimbursement
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Global After Sales and Services Director
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Cambridge, Ontario, Canada ATS Automation Full timeJob OverviewThe VP, After Sales & Services for ATS Industrial Automation will drive global after sales and services transformation in the Industrial Automation segment.This strategic operational leadership position will sit on both the Global Services and Industrial Automation leadership teams, owning all activities aligned with the Global After-Sales and...
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Cambridge, Ontario, Canada ATS Automation Full timeThe Global After Sales and Services Director for ATS Industrial Automation will be the functional owner of global after sales and services for the Industrial Automation segment. This strategic operational leadership position will sit on both the Global Services and Industrial Automation leadership teams and will have ownership of all activities in alignment...
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