Host - Bistro Ambassador

2 weeks ago

Toronto, Ontario, Canada Auberge du Pommier Full time

Company Description

We are excited to welcome guests to Biff's Bistro, where they can indulge in our favourites like steak tartare, duck confit and steak frites. Our team is dedicated to providing a positive guest experience that begins with a proper greeting.

What's in it for you:

  • Gratuity Sharing
  • Discounted gym membership
  • Employee Assistance Program
  • 50% dining discount for all O&B locations for you and up to 3 guests
  • Employee referral program
  • Training and development opportunities
  • Access to health, dental and vision benefits with enhanced mental health coverage
  • O&B is one of Canada's largest hospitality companies with many internal career opportunities.

Job Description

As a Host, you will work under the direction of the Front of House Management Team to create a positive guest experience. You will maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees.

The Day to Day:

  • You will exude a warm and welcoming presence, in person and over the phone, even under the busiest of circumstances.
  • You will be confident in your communication with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant.
  • You will escort guests to their table, engaging them in friendly conversation.
  • You will be detailed oriented and accurately take reservations over the phone and in person.
  • You will understand that first impressions are everything and ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris.
  • You will be fully versed in a short time and know all table numbers and maintain awareness of each section in the restaurant.
  • Other duties as assigned or required.

Qualifications

  • Proven prior experience in a similar position for at least 6 months.
  • High attention to detail.
  • Ability to remain calm under pressure while working in a fast-paced environment.
  • Organizational skills and ability to multi-task.
  • Strong oral and written communication skills.
  • Ability to maintain a level of professional urgency and momentum.
  • Minimum 1 year experience in customer service, restaurant experience considered an asset.
  • Full availability.

Additional Information

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