Ambitious Dining Host Wanted
5 days ago
Auberge du Pommier is a renowned hospitality company in Canada, operating restaurants and food halls across the country.
We are seeking an experienced and charismatic Host/Dining Ambassador to join our team at Biff's Bistro. As a key member of our front-of-house staff, you will be responsible for creating a warm and welcoming atmosphere for our guests.
About the Role:
- You will be the first point of contact for our guests, ensuring they have a positive experience from the moment they arrive.
- Under the direction of the Front of House Management Team, you will maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity, and communicating with all employees.
- You will escort guests to their table, engaging them in friendly conversation and providing exceptional customer service.
- You will accurately take reservations over the phone and in person, demonstrating attention to detail and organizational skills.
- You will ensure that the front entrance, host stand, and surrounding areas are fully stocked and free from clutter and debris, maintaining a high level of professionalism and attention to detail.
- You will be fully versed in a short time and know all table numbers, maintaining awareness of each section in the restaurant.
Requirements:
- Proven prior experience in a similar position for at least 6 months.
- High attention to detail and ability to remain calm under pressure while working in a fast-paced environment.
- Organizational skills and ability to multi-task, prioritizing tasks effectively.
- Strong oral and written communication skills, with the ability to maintain a level of professional urgency and momentum.
- Minimum 1 year experience in customer service, with restaurant experience considered an asset.
- Full availability, including evenings, weekends, and holidays.
What We Offer:
- A competitive salary of approximately $45,000 - $55,000 per year, depending on experience.
- Gratuity sharing, allowing you to earn additional income based on excellent service.
- Discounted gym membership, promoting a healthy work-life balance.
- Employee Assistance Program, providing support for personal and professional well-being.
- 50% dining discount for all O&B locations for you and up to 3 guests, enjoying the benefits of being part of a dynamic hospitality company.
- Employee referral program, offering incentives for successful referrals.
- Training and development opportunities, helping you grow professionally within the company.
- Access to health, dental, and vision benefits, with enhanced mental health coverage.
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