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Senior Retail Account Manager

1 month ago

Mississauga, Ontario, Canada Elanco Full time

Job Summary:

The Senior Retail Account Manager - EComm will develop, execute, track, and adjust retailer-specific business plans designed to achieve Elanco Animal Health business objectives. This role will lead customer-focused projects, partnering cross-functionally to execute strategic and tactical selling solutions based on marketplace knowledge and retailer trends.

Responsibilities:

  • Develop and execute retailer-specific business plans to achieve Elanco Animal Health business objectives.
  • Lead customer-focused projects, partnering cross-functionally to execute strategic and tactical selling solutions.
  • Manage performance marketing, analyzing and utilizing category data to uncover and leverage insights and trends.
  • Identify areas of opportunity to increase traffic and conversions using keyword research, sales analytics, and tracking tools.
  • Design and execute demand creation campaigns for categories and customers.
  • Manage Vendor Central, supporting operations and supply chain teams, and lead initiatives to minimize chargebacks.
  • Partner with Demand Planning and Supply Chain teams to ensure in-stock products and meet Amazon requirements.
  • Communicate and prioritize information with cross-functional teams, including Business Operations, Supply Chain, Marketing, and CLT.

Requirements:

  • Undergraduate degree in a business or related field.
  • 5+ years of progressive sales and/or marketing experience in the customer package goods industry.
  • Fluent in Digital Commerce, digital media, and eBusiness platforms; ecommerce and/or strong digital marketing experience required.
  • Experience with Amazon Vendor Central and AMS preferred.

Preferred Qualifications:

  • MBA.
  • Comprehensive knowledge of the retailer media landscape (search and programmatic) required with Executive-level presentation and strong verbal and written communication skills.
  • Ability to solve complex problems, manage issues, and resolve conflict.
  • Strong interpersonal skills and proven ability to partner cross-functionally.
  • Knowledge of financial reporting with strong business acumen.

Additional Information:

  • Fixed-duration role with potential for extension.
  • Hybrid role with location within the GTA.
  • Travel required for customer meetings and team meetings.