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Customer Service Representative

2 months ago

Milton, Ontario, Canada ROCKWOOL Group Full time

Job Title: Customer Service Representative - Contract

We are seeking a highly skilled Customer Service Representative to join our team in Milton, ON. This is a contract position for a duration of 6 months, offering a unique opportunity to work with a global leader in stone wool solutions.

Your Role:

As a Customer Service Representative, you will be the frontline of our business, working closely with our sales team to deliver exceptional customer experiences. Your day will be filled with processing customer orders and inquiries, recording and responding to customer requests, and running daily and weekly reports to ensure accurate execution of customer orders.

What We Offer:

  • Competitive salary
  • Comprehensive benefits package, including Health, Dental, Vision, and more
  • Generous Paid Time Off (PTO) and Paid Holidays
  • Retirement Pension Matching Program
  • Work/Life Balance
  • Life and Disability Programs
  • Educational Assistance
  • Top-up plans for maternity and paternity leave
  • Fitness Reimbursement
  • Employee Assistance Program (EAP)

About Us:

ROCKWOOL Group is the world leader in stone wool solutions, transforming volcanic rock into safe, sustainable products that help people and communities thrive. We are a global company with over 12,000 employees, located in 40+ countries, and committed to enriching modern living through our innovative solutions.

Our Culture:

We value diversity, inclusion, and equal opportunities for all employees. Our culture is built on the foundation of ambition, responsibility, integrity, and efficiency, and we strive to create a friendly team environment where everyone feels valued and respected.