Retail Store Operations Manager
2 weeks ago
As a Retail Store Supervisor with PETRO-CANADA(A&W), you will be responsible for overseeing the daily operations of our retail store. This includes managing sales staff, handling customer inquiries, and maintaining a high level of customer service.
Key Responsibilities
* Assign sales workers to duties ensuring a smooth customer experience.
* Hire and train or arrange for training of staff to meet business needs.
* Authorize returns of merchandise and handle customer complaints professionally.
* Establish work schedules to meet business demands and maintain a fair work-life balance.
* Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
Personal Suitability
* Flexibility is essential in this role, as you will need to adapt to changing business needs and customer demands.
* Reliability is crucial, as you will be responsible for managing a team and making key decisions that impact the business.
* A team player mindset is necessary, as you will work closely with colleagues to achieve business objectives.
Government Programs
We are a recognized employer, committed to creating a welcoming work environment for all employees and customers. We provide awareness training to employees to create a welcoming work environment for persons with disabilities, newcomers and/or refugees, and Indigenous workers. We also provide diversity and cross-cultural training to promote inclusivity and respect in the workplace.
Work Environment
As a Retail Store Supervisor, you will work in a fast-paced retail environment, managing a team of sales staff and handling customer inquiries. You will be responsible for maintaining a high level of customer service and ensuring that the store is run efficiently and effectively. You will work closely with colleagues to achieve business objectives and contribute to the success of PETRO-CANADA(A&W).
What We Offer
We offer a permanent work opportunity, working 35 hours per week, and a competitive salary and benefits package. If you are a motivated and customer-focused individual who is looking for a challenging role in retail management, we encourage you to apply for this exciting opportunity.
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