Bilingual Inside Sales Supervisor

1 month ago


Anjou, Quebec, Canada Waste Management Canada Full time
Job Summary

As a Bilingual Inside Sales Supervisor at Waste Management Canada, you will be responsible for supervising the activities of the Inside Sales Team and providing a level of experience and expertise in the sale of Waste Management services to customers, resulting in additional revenue.

Key Responsibilities
  • Maintain and reinforce the corporate sales strategy and design with the Inside Sales Team.
  • Establish and maintain a high level of customer satisfaction on all sales transactions.
  • Supervise activities of the Inside Sales Department, ensuring team members meet or exceed sales call activity goals for new sales, lead generation, and contact productivity.
  • Forecast and recruit qualified candidates for available and/or upgraded Inside Sales Team positions.
  • Execute ongoing training that provides both formal training and informal coaching sessions to Inside Sales Representatives.
  • Participate in training and coaching the Inside Sales staff.
  • Set up and maintain accurate customer records for all customer interactions.
Qualifications
  • Education: Bachelor's degree (accredited), or in lieu of degree, High School Diploma or GED and four (4) years of relevant work experience.
  • Experience: Two (2) years of direct business-to-business sales (in addition to education requirements).
Requirements
  • Candidates must be able to build relationships, communicate with impact, demonstrate professionalism, demonstrate leadership/coaching, make sound decisions, think strategically, produce results, know the business, influence and negotiate, manage work/time, and use ethical practices.
  • This is a supervisory position. Placement into or advancement to this position is dependent upon individual performance, local market conditions, and/or Market Area requirements.
  • Bilingual (French and English) - written and spoken - (For Québec candidates: We require a bilingual speaking supervisor because this role requires frequent interactions and communications with employees, customers, and others who are located outside of Quebec.)


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