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Operations Coordinator

1 month ago

Québec, Quebec, Canada Daniels Health Full time
Job Title: Operations Administrator

We are seeking an experienced Operations Administrator to join our team at Daniels Health & Sharpsmart. As a key member of our operations team, you will be responsible for the day-to-day administration of our Quebec City facility, ensuring seamless operations and exceptional customer service.

Responsibilities:
  • Coordinate client appointments and manage changes/exceptions, ensuring timely notifications and updates.
  • Document and maintain accurate records of waste receipt and shipment, including manifests, bills of lading, and work orders.
  • Ensure compliance with MTO/TDG/MOE and provincial regulations regarding waste transportation, receiving, and management.
  • Prepare work orders and complete billings with attention to detail and accuracy.
  • Manage customer accounts, waste classification, and pricing profiles within our CRM system.
  • Prepare waste diversion and other reports for customers and management as required.
  • Perform general office administration, including electronic and paper-based storage and filing.
  • Assist with procurement and purchasing as needed.
  • Monitor and maintain quality, quantity, stock levels, delivery times, transport costs, and efficiency metrics.
  • Organize warehouse, catalog goods, plan routes, and process shipments.
  • Conduct regular performance assessments and implement improvements.
  • Ensure compliance with laws, regulations, and ISO requirements.

About Us: Daniels Health & Sharpsmart is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any type and provide equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, or any other protected characteristic.