Restaurant Operations Coordinator

4 days ago


Québec, Quebec, Canada A&W Full time
Company Overview

A&W is a leading fast-food chain in Canada, renowned for its commitment to serving high-quality food and promoting a positive work environment.

Estimated Salary

$55,000 - $65,000 per year, depending on location and experience.

Job Description

The Restaurant Operations Coordinator will play a key role in supporting the management team in achieving A&W's objectives in guest service, operating standards, marketing, and financial results. This involves developing an outstanding restaurant staff team and employing team process skills to generate performance that exceeds guest expectations.

Key Responsibilities:
  • Supporting the Manager in achieving A&W's objectives
  • Developing an outstanding restaurant staff team
  • Employing team process skills to generate performance that exceeds guest expectations
Required Skills and Qualifications

To succeed as a Restaurant Operations Coordinator, you will need:

Abilities:
  • Maintaining key internal and external relationships with other members of the management team, the A&W Business Manager, restaurant guests, suppliers, and representatives from the Health & Safety Board, Fire Department, and Labour Board.
  • The ability to assist in the management of a fast-paced, guest-focused business in which an excellent working Climate is key.
  • The ability to read financial statements to the Operating Margin line.
  • A desire to become proficient in selecting, training, and developing people is also key to this position.
Working Conditions:
  • Working in a fast-paced environment
  • Working in a diverse environment with many different personalities and attitudes
  • Working together as partners, as a cohesive unit with co-workers
  • Working with hot products and equipment
  • Working with cleaning materials and chemicals
  • Working in a noisy environment
  • Working with sharp objects (knives, slicers, etc.)
  • Use of portable or step ladder may be required
Physical Requirements:
  • This position requires the employee to stand for an extended period of time (up to 8 hours)
  • Occasionally must lift heavy boxes when dealing with product inventory (max 50 lbs.)
  • Engaging in repetitive tasks such as preparing/assembling orders and products and regular cleaning of restaurant facility
  • Must always be mentally alert to ensure the safety of yourself, co-workers, and guests at all times
  • Maintaining good personal hygiene and appropriate uniform
  • Having the capacity to handle stressful situations
  • The Assistant Manager must hold a valid driver's license.
Why Work at A&W?
  • We pride ourselves in using real, naturally sourced ingredients in everything we serve.
  • We're committed to doing the right thing, even if it's not the easy thing. From animal welfare to environmental impact, we strive to take the high road.
  • We offer flexible schedules so you can balance your work and personal life.
  • You'll gain valuable skills, including great communication skills, customer service prowess, teamwork experience, and pressure management.
  • We pay a competitive wage.
  • A&W is a big business with a small business culture, where innovation and excitement thrive.


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