Claims Coordinator

5 days ago

Vaughan, Ontario, Canada CAA Club Group Full time

Job Summary

We are seeking a highly organized and detail-oriented Claims Coordinator to join our team at CAA Club Group. As a Claims Coordinator, you will play a critical role in supporting our claims process and ensuring that our members receive exceptional service.

Key Responsibilities

  • Process and manage claims from receipt to resolution, ensuring timely and accurate communication with members and stakeholders.
  • Coordinate with adjusters, vendors, and other departments to ensure seamless claims processing.
  • Maintain accurate and up-to-date records and reports, utilizing our claims management software.
  • Provide exceptional customer service, responding to member inquiries and resolving issues in a professional and courteous manner.
  • Collaborate with the claims team to identify and implement process improvements, ensuring efficiency and effectiveness in our claims handling.
  • Perform other administrative tasks as required, such as data entry, filing, and mail distribution.

Requirements

  • Post-secondary education in a related field, such as business administration or a related field.
  • Minimum of 1 year of experience in a claims or administrative role, preferably in the insurance industry.
  • Strong keyboarding and data entry skills, with accuracy and attention to detail.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Experience with Microsoft Office and claims management software.

What We Offer

  • A competitive salary and benefits package, including a comprehensive health and dental plan.
  • Opportunities for professional growth and development, including training and mentorship.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • A comprehensive pension plan, with a matching contribution component.
  • A flexible work schedule, with opportunities for remote work.

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